Receptionist

Changeworknow is part of the Access Group; Newcastle upon Tyne; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Wellbeing support

Contributory Pension Scheme

Induction and ongoing training

Employee Assistance Programme

Cycle to Work Scheme

Sociable working hours

Have the school holidays off

Job summary

Percy Hedley School is seeking a friendly Receptionist to join our busy school team. You will be the first point of contact for pupils, families, visitors and staff, and will help create a welcoming and efficient front-of-house service.

You will have experience in a busy office, be proficient in Microsoft Office, and able to work independently as well as within a team. Role is full-time, Monday to Friday, 9am to 4:30pm, term time only with two additional days in school holidays, agreed with the

Qualifications

• Experience in a busy office environment, ideally in education.
• Strong communication and customer service skills.
• Proficiency in Microsoft Office applications.
• Ability to work independently and as part of a team.

Responsibilities

• Welcome visitors, pupils and staff and manage front‑of‑house duties.
• Handle multiple priorities with accuracy and discretion.
• Maintain orderly reception area and assist with administration.
• Support school operations during term time and holidays as required.

Skills

Office experience

Excellent communication

Customer service

Microsoft Office

Organisational skills

Attention to detail

Tools

Microsoft Office

Job description

The Role

We are seeking a friendly, professional and organised Receptionist to join our busy school team.

As the first point of contact for pupils, families, visitors and staff, you will play a key role in creating a welcoming and efficient front-of-house service. You will have experience of working in a busy office environment, ideally within a school or educational setting, and be confident managing multiple priorities while maintaining accuracy and attention to detail.

The successful candidate will possess excellent communication and customer service skills, be proficient in the use of Microsoft Office applications, and demonstrate the ability to work independently as well as collaboratively as part of a wider administration team. A calm, professional manner, strong organisational skills and the ability to handle sensitive information confidentially are essential.

This is an excellent opportunity for an enthusiastic and reliable individual who enjoys working in a fast-paced environment and is committed to supporting the smooth day-to-day operation of the school.

This role is full time hours, working Monday - Friday, 9am - 4.30pm, term time only, plus 2 additional days to be worked within school holidays across the year (specific days to be in agreement with Senior School Business Manager).

Why Work for Us

Percy Hedley School encourages career development and progression. We run a robust training programme and also have development opportunities both within school and across the wider Foundation.

We also offer the following benefits to staff:

• Wellbeing support (including occupational health, physio services and counselling services)
• Contributory Pension Scheme.
• Induction and ongoing training
• Employee Assistance Programme
• Access to a rewards scheme designed to save money on shopping
• Cycle to Work Scheme
• Sociable working hours, finishing at 4pm most days.
• Have the school holidays off

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all staff and volunteers to share this commitment. This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants should be aware that the post will only be offered to successful candidates subject to an Enhanced DBS and barring checks as well as other employment clearances such as referencing in line with our regulator’s legislation requirements.

Please note that this role is classed as regulated activity as it involves working directly with children and/or vulnerable adults. All shortlisted candidates will be asked to complete a criminal records self-declaration form prior to interview, and all candidates will be subject to an online check prior to interview. The amendments to the Exceptions Order 1975 (2013, 2020 & 2023) provide that certain spent convictions and cautions are 'protected' and are not subject to disclosure to employers, andcannot betaken into account. Guidance and criteria on the filtering of these cautions and convictions can be found on the Ministry of Justice website.

Please note it is an offence to apply for this role if the applicant is barred from engaging in regulated activity relevant to children and the Percy Hedley Foundation has the right to respond appropriately.

As a disability confident employer who is registered and accredited by the scheme, we would encourage all applications but please reach out if you require any guidance or support in your application.

Please access the following link for our child protection policy:

This advert will close at midnight on Wednesday 14th october at midnight.