Receptionist

London Borough of Hounslow; Greater London; On-site; GBP 15,000 - 16,000; Part time

Job summary

The Heathland School in Hounslow seeks an afternoon Receptionist to operate the main switchboard, manage messages and support front-d desk administration.

The role is 22.5 hours per week during term time plus 5 INSET days, with salary in the £15k–£16k range. Applicants must be willing to undergo DBS checks and safeguarding procedures.

Responsibilities

• Operating the central console switchboard and handling calls promptly and politely.
• Forwarding all absence emails to relevant Head of Year, Attendance and pupil support admin.
• Update and maintain the confiscated mobile log on Teams.
• Process pupil appointments ahead of time.
• Report faults on the telephone system to the Network Team.
• Enter information regarding pupils arriving late in diaries and late spreadsheet on Inventry, liaising with Attendance Registrar.

Job description

Job profile for Receptionist

Receptionist

11/09/2026

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.

Job details

Salary £15,386.90 - £16,053.09 / 22.5 HOURS PW Job category/type Education & Schools Date posted 04/09/2026 Job reference R0007419 Attachments attachment 2026 Non Teaching Application Form.docx attachment Receptionist JD PM - updated 20.08.26.pdf

Job description

RECEPTIONIST (12.30PM - 5.00PM)

Location:The Heathland, Wellington Road North, Hounslow TW4 5JD

Closing Date:11/09/2026

• Scale 2/3
• Term time plus 5 INSET Days
• 22.5 hours per week (39 weeks)

Actual salary £15,386.90 - £16,053.09

An exciting position has arisen at this large, multi-cultural 11-18 community school to work as the afternoon Receptionist.

KEY ACCOUNTABILITIES INCLUDE:

Responsible to the Office Manager:

TheReceptionistis responsible to the Office Manager for:

• Operating the central console switchboard ensuring that all calls are promptly and politely answered and appropriate action taken, including the dissemination of messages.
• Forwarding all absence emails promptly to relevant Head of Year, Attendance and pupil support admin.
• Update and maintain the confiscated mobile log on Teams.
• To process pupil appointments ahead of time.
• Reporting any faults on the telephone system to the Network Team.
• Entering information regarding pupils arriving late in pupils diaries and late spreadsheet on Inventry, liaising with the Attendance Registrar to ensure the effective monitoring of pupils absence.

Please view the attached Job Description for further details.

The school is located on a large site in Hounslow with excellent transport links and a large staff car park.

Applicants must be willing to undergo child protection screening, including checks with past employers and the Disclosure and Barring Service. The Heathland School is committed to safeguarding and promoting the welfare of children and young people and expects all staff, governors and volunteers to share this commitment. This appointment is subject to an Enhanced DBS check.

In line with KCSIE 2024 and safer recruitment practices, we will conduct an online search for all shortlisted candidates. The online search is part of safeguarding checks and will seek publicly available information on candidates' suitability to work with children. Shortlisted candidates will be provided with further guidance and asked to clarify their online presence.