Receptionist

Rochdale Health Alliance; Milnrow; On-site; GBP 12,000 - 15,000; Part time

Job summary

Rochdale Health Alliance in Milnrow, United Kingdom, is seeking a friendly GP Receptionist to join our busy medical practice. You will be the first point of contact for patients and will deliver excellent customer service while supporting the day-to-day running of the surgery.

You will handle appointments on EMIS, manage medical records, process home visit requests and assist with routine administrative tasks to keep the practice running smoothly.

Qualifications

• Experience as a GP receptionist or in a primary care front desk.
• Proficient in managing appointments and patient flow.
• Familiar with health and safety protocols in a medical setting.

Responsibilities

• Make appointments on EMIS, process same-day and future requests by phone or in person.
• Pull and file medical records as required.
• Take home visit requests from patients.
• Receive specimens and ensure patient details are recorded correctly.
• Maintain waiting area cleanliness and organize leaflets.

Skills

Communication skills

Organised

Customer service

Healthcare setting

Tools

EMIS

Job description

The working pattern for this role is based on a rota basis to be worked between 8:00am to 6:30pm Monday and Friday only, We are seeking a friendly, organised and professional GP Receptionist to join our busy medical practice. As the first point of contact for patients, you will play a vital role in delivering excellent customer service, managing appointments and supporting the day-to-day running of the surgery. This is a great opportunity for someone with strong communication skills and a passion for helping others in a healthcare setting.,

• Making appointment on EMIS, by processing appointment requests for on the day, future appointments for patients in person and on the telephone
• Pulling and filing medical records as necessary
• Taking home visit requests
• Receiving specimens from patients ensure all their details have been recoded whilst following health and safety protocols
• Tidying waiting room after surgery, tidy and sort leaflets, discarding old and damaged items as necessary

Rochdale Health Alliance is a GP federation, formed in 2016 delivering primary care services to the borough of Heywood, Middleton and Rochdale (HMR). Core business activities include supporting member practices with a range of core activities. As well as providing in hours, extended hours and weekend clinical services, the organisation supports primary care nursing in our networks together with the homeless and transient communities.

The organisation manages GP practices across HMR and Bolton. All our GP practices are located in modern, purpose built surgerys

Our bespoke primary care academy provides CPD accredited training to the primary care workforce as well as hosting a variety of student placements and summer school opportunities for aspiring medical students

Whilst we do not offer Agenda for Change terms and conditions, this gives us the freedom to offer other staff benefits. These are explained in our leaflet working for us