Receptionist

Malmaison; Liverpool; On-site; GBP 14,933,184 - 15,566,880; Full time

Job summary

Malmaison Liverpool is seeking a friendly, energetic receptionist to join our team. You will be the face of the hotel, greet guests and handle guest inquiries with warmth and efficiency.

You’ll get paid for doing what you love and enjoy a range of perks while learning on the job and building a career with Malmaison. Internal development and progression are actively encouraged, with apprenticeships available after probation.

Qualifications

• Experience in front-desk customer service preferred.
• Able to handle guest queries with professionalism.
• Willing to learn and progress within Malmaison Apprenticeships.

Responsibilities

• Greet guests and manage check-in/check-out processes.
• Answer queries and direct guests to services.
• Support front-desk tasks and bookings as needed.
• Maintain high service standards and guest satisfaction.

Skills

Hospitality

Customer service

Face-to-face

Cash handling

Tools

POS system

Job description

Receptionist, Malmaison£13.01/16 hoursPermanentLiverpool

We are looking for a friendly, passionate and energetic receptionist to join the team at Malmaison.

You will be the face of our hotel, get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for life with Malmaison.

You must have a natural hospitality charm and a passion for service. You will strive to make our guests experience with Malmaison the best it can be whilst dealing with queries of all shapes and sizes.

As Receptionist you are the first and last person our guests see, you set the tone for the visit and you can ensure that everything has gone above and beyond before they leave.

High standards will be second nature to you? You love people and making guests smile everyday knowing you have delivered celebrity service? You want to be part of something different, working with the best food, drink and a brand you will be proud of?

At Malmaison we create memories that the guest will never forget. This could be the next step for you into a Supervisory position within Malmaison – we actively encourage internal development and progression, Onwards and Upwards.

We actively encourage internal development and progression and Malmaison is on target to have 100 new apprentices in the business by year end. Candidates for this position would be given the opportunity to enroll on our apprenticeship scheme after they have completed their probationary period.