Waiter/ Waitress

Malmaison; Liverpool; On-site; GBP 14,547 - 20,719; Full time

Benefits offered by this job

Apprenticeships

Brand training

Career progression

Job summary

Malmaison in Liverpool is seeking a friendly Waiting team member to welcome guests and guide them through the dining experience on the floor.

This permanent role offers 30 hours per week at £12.80 per hour, with shifts across seven days and flexible patterns. Experience isn’t essential, but a passion for great service and a willingness to learn are valued by the team.

Qualifications

• Experience in customer service is preferred but not required.
• Ability to learn new skills quickly.
• Comfortable working in a fast-paced and dynamic environment.

Responsibilities

• The face of the restaurant – guiding guests through the dining experience.
• Maintaining energy and flow on the floor.
• Coordinating with kitchen and management to ensure order accuracy and timely service.
• Adapting to a variety of shift patterns and maintaining flexibility.

Skills

Customer service

Willingness to learn

Fast-paced environment

Job description

Overview

Waiter / Waitress - Malmaison
£12.80 per hour, 30 hours per week, Permanent Contract, Liverpool

Get paid for doing what you love, enjoy perks and benefits, learn something new and build a career with Malmaison.

In this role you will be the face of the restaurant, help control the flow, and communicate with the Kitchen and restaurant management to ensure a smooth and controlled dining experience for our guests.

We are open 7 days a week, 365 days a year and need people to work a range of shifts and days—this means we can offer great flexibility if required. We are busier generally during evenings and weekends, but shift patterns and contracted hours can all be discussed at interview.

If you are looking for career training, we offer nationally recognized apprenticeships that sit alongside our detailed brand training. We’ll help you be “The Difference” between good and great guest experiences.

Experience isn’t a deal breaker, but a passion for great customer service and a willingness to learn new skills is essential.

Responsibilities

• The face of the restaurant – guiding guests through the dining experience.
• Maintaining energy and flow on the floor.
• Coordinating with kitchen and management to ensure order accuracy and timely service.
• Adapting to a variety of shift patterns and maintaining flexibility.

Qualifications

• Strong desire to provide excellent customer service.
• Ability to learn new skills quickly.
• Comfortable working in a fast‑paced and dynamic environment.

Benefits

• Nationally recognised apprenticeships and brand training.
• Potential for progression into F&B Management roles.
• Ongoing internal development and advancement opportunities.