Receptionist

CARE CONCERN GROUP LIMITED; Lennoxtown; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

PVG paid

Pension

Uniform provided

5.6 weeks annual leave

Job summary

CARE CONCERN GROUP LIMITED operates a luxury care home in Lennoxtown delivering Residential, Dementia, Respite and Nursing care. The receptionist role forms the first point of contact, creating a warm, professional welcome for residents, visitors and staff.

You will handle enquiries, greet visitors and assist with day-to-day admin, ensuring information is accurate and efficiently processed. Work closely with the care team to support smooth daily operations.

Qualifications

• Friendly, professional and approachable manner.
• Excellent communication and interpersonal skills.
• Strong organisational and administrative skills.
• Good IT skills including Microsoft Office and email systems.
• Ability to manage multiple tasks and prioritise effectively.

Responsibilities

• Manage incoming enquiries and greet visitors.
• Support day-to-day administrative tasks and information handling.
• Maintain organised systems and assist the team for smooth running.
• Collaborate with the Business Administrator and management to deliver a responsive service.

Skills

Friendly

Professional

Excellent communication

Organisational skills

IT skills (Microsoft Office)

Multitasking & prioritising

Reliability & positivity

Tools

Microsoft Office

Email systems

Job description

Our luxury care home based in Lennoxtown, delivering the highest levels of Residential, Dementia, Respite & Nursing care for 96-residents.

• £12.96 per hour
• Contracted to 30 hours per week
• Paid PVG, pension, uniform provided
• 5.6 weeks annual leave (based on a full time contract)

Role Overview

As Receptionist, you will be the first point of contact for the home, creating a warm, professional and welcoming environment for residents, visitors and team members. This is a key front of house role where your communication, organisation and people skills will shape first impressions and daily experience.

You will manage incoming enquiries, greet visitors and support day to day administrative tasks, ensuring information is handled accurately and efficiently. Supporting the wider team, you will help maintain organised systems and contribute to the smooth running of the home.

Working closely with the Business Administrator and management team, you will play an important role in delivering a responsive, professional and well organised service.

What We Are Looking For

• A friendly, professional and approachable manner
• Excellent communication and interpersonal skills
• Strong organisational and administrative skills
• Good IT skills including Microsoft Office and email systems
• Ability to manage multiple tasks and prioritise effectively
• A reliable and positive approach

About us

Springvale Care Home is part of Care Concern Group, a family owned, market leading care provider with a strong and growing presence across the United Kingdom. We are committed to delivering high quality care and developing supportive, rewarding workplaces where our teams can thrive.

Our five core values

Trust|Respect|Passion|Kindness|Inclusivity are at the heart of everything we do, shaping the care we deliver and the environments we create. If you share these values and want to build or develop your career in care, we would love to hear from you.