Receptionist

CARE CONCERN GROUP LIMITED; Linlithgow; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

PVG paid

Pension

Uniform provided

5.6 weeks annual leave

Job summary

Bower Care Home in Linlithgow (Care Concern Group) is seeking an Receptionist to be the first point of contact for residents, visitors and staff. You will manage enquiries, greet guests and support day-to-day admin tasks, helping maintain organised systems and a smooth running of the home.

You will work closely with the Business Administrator and management team to deliver a responsive, professional and well organised service in this frontline role.

Qualifications

• Friendly, professional and approachable demeanor.
• Excellent communication and interpersonal skills.
• Strong organisational and administrative skills.
• Good IT skills including Microsoft Office and email systems.
• Ability to manage multiple tasks and prioritise effectively.
• A reliable and positive approach.

Responsibilities

• Manage incoming enquiries and greet visitors.
• Support day-to-day administrative tasks and maintain information systems.
• Work with the Business Administrator to ensure a smooth running of the home.
• Contribute to a warm, welcoming environment for residents, visitors and team members.

Skills

Friendly demeanor

Excellent communication

Interpersonal skills

Organisational skills

MS Office skills

Multitasking

Reliability

Tools

MS Office

Email systems

Job description

Bower Care Home is a purpose built care home in Linlithgow, providing residential, dementia, nursing and respite care in a modern and welcoming environment. With 60 en suite bedrooms and a range of excellent facilities, the home offers a comfortable setting for residents and a rewarding environment for our dedicated care team.

• Contracted to 37.5 hours per week - Alternate Weekends
• Shift Times 10AM - 6PM
• Paid PVG, pension, uniform provided
• 5.6 weeks annual leave (based on a full time contract)

Role Overview

As Receptionist, you will be the first point of contact for the home, creating a warm, professional and welcoming environment for residents, visitors and team members. This is a key front of house role where your communication, organisation and people skills will shape first impressions and daily experience.

You will manage incoming enquiries, greet visitors and support day to day administrative tasks, ensuring information is handled accurately and efficiently. Supporting the wider team, you will help maintain organised systems and contribute to the smooth running of the home.

Working closely with the Business Administrator and management team, you will play an important role in delivering a responsive, professional and well organised service.

What We Are Looking For

• A friendly, professional and approachable manner
• Excellent communication and interpersonal skills
• Strong organisational and administrative skills
• Good IT skills including Microsoft Office and email systems
• Ability to manage multiple tasks and prioritise effectively
• A reliable and positive approach

About us

Bower Care Home is part of Care Concern Group, a family owned, market leading care provider with a strong and growing presence across the United Kingdom. We are committed to delivering high quality care and developing supportive, rewarding workplaces where our teams can thrive.

Our five core values

Bower Care Home is part of Care Concern Group, a family owned, market leading care provider with a strong and growing presence across the United Kingdom. We are committed to delivering high quality care and developing supportive, rewarding workplaces where our teams can thrive.

Trust|Respect|Passion|Kindness|Inclusivity are at the heart of everything we do, shaping the care we deliver and the environments we create. If you share these values and want to build or develop your career in care, we would love to hear from you.