Receptionist

Bower Care Home; Linlithgow; On-site; GBP 21,000 - 24,000; Full time

Benefits offered by this job

PVG paid

Pension scheme

Uniform provided

5.6 weeks leave

Job summary

Bower Care Home in Linlithgow is seeking an Receptionist to deliver a warm, professional front-of-house experience for residents, visitors and staff. You will handle enquiries, greet guests, and support everyday administrative tasks to keep the home running smoothly.

Working closely with the Business Administrator and management, you will help maintain efficient systems and contribute to a responsive, well-organised service in a modern care environment.

Qualifications

• Proven front-of-house communication and interpersonal skills.
• Strong organisational and administrative abilities.
• Proficient IT skills, including MS Office and email systems.
• Ability to manage multiple tasks and prioritise effectively.

Responsibilities

• Receive and manage incoming enquiries, greet visitors and support day-to-day administrative tasks.
• Ensure information is handled accurately and efficiently.
• Maintain organised systems and assist with the smooth running of the home.
• Collaborate with the Business Administrator and management to deliver a professional service.

Skills

Communication

Organisation

IT skills

Multitasking

Reliability

Customer service

Tools

Microsoft Office

Job description

Administration and Business Support - Bower Care Home

Contract: Full Time

Shift Type: Days

Contracted hours: 37.5

Bower Care Home is a purpose built care home in Linlithgow, providing residential, dementia, nursing and respite care in a modern and welcoming environment. With 60 en suite bedrooms and a range of excellent facilities, the home offers a comfortable setting for residents and a rewarding environment for our dedicated care team.

• Contracted to 37.5 hours per week - Alternate Weekends
• Shift Times 10AM - 6PM
• Paid PVG, pension, uniform provided
• 5.6 weeks annual leave (based on a full time contract)

Role Overview

As Receptionist, you will be the first point of contact for the home, creating a warm, professional and welcoming environment for residents, visitors and team members. This is a key front of house role where your communication, organisation and people skills will shape first impressions and daily experience.

You will manage incoming enquiries, greet visitors and support day to day administrative tasks, ensuring information is handled accurately and efficiently. Supporting the wider team, you will help maintain organised systems and contribute to the smooth running of the home.

Working closely with the Business Administrator and management team, you will play an important role in delivering a responsive, professional and well organised service.

What We Are Looking For

• A friendly, professional and approachable manner
• Excellent communication and interpersonal skills
• Strong organisational and administrative skills
• Good IT skills including Microsoft Office and email systems
• Ability to manage multiple tasks and prioritise effectively
• A reliable and positive approach

About us

Bower Care Home is part of Care Concern Group, a family owned, market leading care provider with a strong and growing presence across the United Kingdom. We are committed to delivering high quality care and developing supportive, rewarding workplaces where our teams can thrive.

Our five core values Trust|Respect|Passion|Kindness|Inclusivity are at the heart of everything we do, shaping the care we deliver and the environments we create. If you share these values and want to build or develop your career in care, we would love to hear from you.