Receptionist

Care Concern Group; Forres; On-site; GBP 14,445 - 20,573; Full time

Benefits offered by this job

Paid PVG

Pension

Uniform provided

5.6 weeks annual leave

Job summary

Care Concern Group is seeking a Receptionist for their care home in Forres, Scotland. This role involves being the first point of contact, managing enquiries, and supporting administrative tasks to ensure smooth operations.

The ideal candidate will possess excellent communication skills, a friendly approach, and strong organizational abilities. A full-time or part-time contract is available, with benefits including paid PVG, pension, and annual leave.

Qualifications

• Experience in a receptionist or administrative role preferred.
• Professional manner with ability to create a warm environment.
• Reliable with a positive approach to work.

Responsibilities

• Serve as the first point of contact for the care home.
• Manage incoming enquiries and greet visitors.
• Support day-to-day administrative tasks for smooth operations.

Skills

Excellent communication and interpersonal skills

Strong organisational and administrative skills

Good IT skills including Microsoft Office

Ability to manage multiple tasks

Friendly and approachable manner

Job description

The care home is situated on the woodland edge of Forres, in the beautiful countryside of Moray, offering Residential, Dementia, Nursing & Respite care for 41 residents.

Receptionist Contract

• £12.71 per hour
• Contract for full time & part time hours per week
• Paid PVG, pension, uniform provided
• 5.6 weeks annual leave (based on a full time contract)

Role Overview

As Receptionist, you will be the first point of contact for the home, creating a warm, professional and welcoming environment for residents, visitors and team members. This is a key front of house role where your communication, organisation and people skills will shape first impressions and daily experience.

You will manage incoming enquiries, greet visitors and support day to day administrative tasks, ensuring information is handled accurately and efficiently, supporting the wider team to help maintain organised systems and contribute to the smooth running of the home.

Working closely with the Business Administrator and management team, you will play an important role in delivering a responsive, professional and well organised service.

What We Are Looking For

• A friendly, professional and approachable manner
• Excellent communication and interpersonal skills
• Strong organisational and administrative skills
• Good IT skills including Microsoft Office and email systems
• Ability to manage multiple tasks and prioritise effectively
• A reliable and positive approach