Receptionist

Care Concern Group; London Borough of Croydon; On-site; GBP 19,000 - 20,000; Part time

Benefits offered by this job

Paid DBS

Pension

Uniform provided

5.6 weeks annual leave (FT)

Job summary

Care Concern Group’s Haling Park Care Home in Croydon is seeking a Receptionist on a part-time contract. You will be the first point of contact, creating a warm and professional environment for residents, visitors and staff.

You will handle enquiries, greet visitors and support daily admin tasks to ensure smooth operations. You’ll work closely with the Business Administrator and management team to deliver a responsive, well-organised service and maintain high standards of care and customer

Qualifications

• Friendly, professional and approachable manner.
• Excellent communication and interpersonal skills.
• Strong organisational and administrative skills.
• Good IT skills including Microsoft Office and email systems.
• Ability to manage multiple tasks and prioritise effectively.
• Reliable and positive approach.

Responsibilities

• Manage incoming enquiries and greet visitors.
• Support day-to-day administrative tasks.
• Ensure information is handled accurately and efficiently.
• Maintain organised systems and contribute to smooth running of the home.

Skills

Communication skills

Interpersonal skills

Organisational skills

IT literacy

Task prioritisation

Reliability

Tools

Microsoft Office

Email systems

Job description

Located in Croydon, London, our care home has been purposely built to support older people in making the most of every day. We provide Nursing, Residential, Dementia, Respite & Pallative Care for 62-residents.

Receptionist Contract

• £12.71 per hour
• Contracted to 28 hours per week - Mon- Wed 9am - 7pm
• Paid DBS, pension, uniform provided
• 5.6 weeks annual leave (based on a full time contract)

Role Overview

As Receptionist, you will be the first point of contact for the home, creating a warm, professional and welcoming environment for residents, visitors and team members. This is a key front of house role where your communication, organisation and people skills will shape first impressions and daily experience.

You will manage incoming enquiries, greet visitors and support day to day administrative tasks, ensuring information is handled accurately and efficiently. Supporting the wider team, you will help maintain organised systems and contribute to the smooth running of the home.

Working closely with the Business Administrator and management team, you will play an important role in delivering a responsive, professional and well organised service.

What We Are Looking For

• A friendly, professional and approachable manner
• Excellent communication and interpersonal skills
• Strong organisational and administrative skills
• Good IT skills including Microsoft Office and email systems
• Ability to manage multiple tasks and prioritise effectively
• A reliable and positive approach

About Us

Haling Park Care Home is part of Care Concern Group, a family owned, market leading care provider with a strong and growing presence across the United Kingdom. We are committed to delivering high quality care and developing supportive, rewarding workplaces where our teams can thrive.

Our five core values Trust|Respect|Passion|Kindness|Inclusivity are at the heart of everything we do, shaping the care we deliver and the environments we create. If you share these values and want to build or develop your career in care, we would love to hear from you.