Receptionist

PPHE Hotel Group; Leeds; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Holiday entitlement

Room discounts

F&B discounts

Meals on shift

Wagestream access

Refer a Friend (£750)

Pension and training

Job summary

Park Plaza in Leeds is seeking a friendly Receptionist to warmly welcome guests and help ensure smooth check-in and check-out. You’ll be the first and last point of contact, delivering attentive service with a can-do attitude.

This role offers £12.80 per hour plus incentives, 30 days’ holiday (including bank holidays) and generous staff perks such as room discounts across Europe, F&B discounts, meals on shift, pension and training.

Qualifications

• Have excellent interpersonal skills and the ability to connect with others.
• Manage requests promptly, helpfully, politely and with a caring attitude.
• Possess a good command of English and excellent communication skills.
• Share our values: Trust, Respect, Teamwork, Enthusiasm, Commitment & Care.
• Have previous experience in a customer-facing role or as a Receptionist in the hospitality sector.

Skills

Interpersonal skills

English proficiency

Customer-facing experience

Job description

Receptionist

At Park Plaza, we believe in providing a hotel experience that is tailored to the individual and their needs. As our Receptionist, you are the first and last person our guests see. Your helpful, can-do approach and passion for great service will create an amazing impression each and every time.

As a Receptionist, you will receive:

• Salary: £12.80 per hour plus incentive
• 30 days of holiday per year – including bank holidays, increasing with years of service
• Heavily discounted hotel room rates in Europe (extends to the Radisson Hotel Group and family & friends)
• 50% F&B discount at our restaurants and bars (for your whole party)
• Two free meals per day - including days off if you wish to come in
• Access to 40% of your pay before payday through Wagestream
• Recommend a Friend scheme - £750
• BenefitHub – Discounted prices at hundreds of online and high street stores, supermarkets, major retailers, attractions, restaurants and cinemas.
• Vitality at work scheme with great gym discounts & more
• Ride to Work Scheme & free local cycling lessons
• Travel season ticket loans *
• 24/7 access to our Employee Assistance Programme
• Rotas published at least two weeks in advance (if applicable)
• Departmental productivity and service incentive schemes *
• Uniforms provided (if applicable) & free dry cleaning
• Annual Staff parties and events
• Company pension plan & award-winning training

The ideal candidate for the Receptionist role will:

• Have excellent interpersonal skills and the ability to connect with others
• Manage requests promptly, helpfully, politely and with a caring attitude
• Possess a good command of English and excellent communication skills
• Share our values: Trust, Respect, Teamwork, Enthusiasm, Commitment & Care
• Have previous experience in a customer-facing role or as a Receptionist in the hospitality sector

Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities which are perfectly complemented by award-winning restaurants and bars.

Park Plaza. Be part of it.