Receptionist

Peoplebank; Melton Mowbray; On-site; GBP 8,000 - 10,000; Part time

Benefits offered by this job

Paid DBS

Pension

Uniform provided

Job summary

The Amwell Care Home in Melton Mowbray is seeking a friendly Receptionist to be the first point of contact for residents, visitors and staff. This part-time role focuses on front-of-house duties, welcoming guests, handling enquiries and supporting day-to-day administrative tasks.

You will work 16 hours per week with alternate weekends, using good IT skills and a professional manner to maintain organised systems and contribute to a smooth running of the home.

Qualifications

• Friendly, professional and approachable demeanor.
• Excellent communication and interpersonal skills.
• Strong organisational and administrative skills.
• Good IT skills including Microsoft Office and email systems.
• Ability to manage multiple tasks and prioritise effectively.
• Reliable and positive approach.

Responsibilities

• Manage incoming enquiries and greet visitors.
• Support day-to-day administrative tasks and maintain organised systems.
• Contribute to the smooth running of the home.
• Work with management to deliver a responsive, professional service.

Skills

Communication skills

Interpersonal skills

Organisational skills

IT skills (MS Office)

Task prioritisation

Reliability

Tools

Microsoft Office

Job description

Administration and Business Support - The Amwell Care Home

Contract: Part Time

Shift Type: Dayshift

Contracted hours: 16

Our private, luxury care home is in the beautiful market town of Melton Mowbray. We offer Residential, Dementia, Nursing & Respite care for 88-residents.

• Contracted to 16 hours per week - Alternate weekends
• Paid DBS, pension, uniform provided
• 5.6 weeks annual leave (based on a full time contract)

Role Overview

As Receptionist, you will be the first point of contact for the home, creating a warm, professional and welcoming environment for residents, visitors and team members. This is a key front of house role where your communication, organisation and people skills will shape first impressions and daily experience.

You will manage incoming enquiries, greet visitors and support day to day administrative tasks, ensuring information is handled accurately and efficiently. Supporting the wider team, you will help maintain organised systems and contribute to the smooth running of the home.

Working closely with the Business Administrator and management team, you will play an important role in delivering a responsive, professional and well organised service.

What We Are Looking For

• A friendly, professional and approachable manner
• Excellent communication and interpersonal skills
• Strong organisational and administrative skills
• Good IT skills including Microsoft Office and email systems
• Ability to manage multiple tasks and prioritise effectively
• A reliable and positive approach

About us

The Amwell Care Home is part of Care Concern Group, a family owned, market leading care provider with a strong and growing presence across the United Kingdom. We are committed to delivering high quality care and developing supportive, rewarding workplaces where our teams can thrive.

Our five core values Trust|Respect|Passion|Kindness|Inclusivity are at the heart of everything we do, shaping the care we deliver and the environments we create. If you share these values and want to build or develop your career in care, we would love to hear from you.