Front Desk & Resident Experience Coordinator

Care Concern Group; Hucknall; On-site; GBP 434,000 - 496,000; Part time

Benefits offered by this job

Paid DBS

Pension

Uniform provided

5.6 weeks annual leave

Job summary

Care Concern Group is seeking a Receptionist at Harrier House Care Home in Hucknall. You will be the first point of contact, greeting visitors and residents, while supporting daily administrative tasks to keep the home running smoothly.

The role requires strong communication, organisational and IT skills, with a friendly, professional, and approachable manner. Alternate weekends are part of the rota, with a 9.30am–4.30pm schedule.

Qualifications

• Experience in front-of-house roles preferred.
• Ability to handle multiple enquiries with accuracy and courtesy.
• Flexibility to work alternate weekends on rota.

Responsibilities

• Be the first point of contact for residents, visitors and the team.
• Greet visitors and manage incoming enquiries.
• Support day-to-day administrative tasks and maintain orderly systems.
• Collaborate with the Business Administrator and management to ensure smooth running of the home.

Skills

Friendly and approachable

Communication

Organisation

IT skills (Microsoft Office)

Interpersonal skills

Tools

Microsoft Office

Email systems

Job description

Care Concern Group is seeking a Receptionist at Harrier House Care Home in Hucknall. You will be the first point of contact, greeting visitors and residents, while supporting daily administrative tasks to keep the home running smoothly.

The role requires strong communication, organisational and IT skills, with a friendly, professional, and approachable manner. Alternate weekends are part of the rota, with a 9.30am–4.30pm schedule.