Receptionist

Hales Group; Halesworth; On-site; GBP 29,000 - 31,000; Full time

Job summary

Hales Group is recruiting a friendly Receptionist for an established venue in Yoxford. You will be the first point of contact, welcoming guests and handling front-of-house duties across events and daily activities. The role requires 45 hours per week on a 5-day rota, including early mornings, evenings and weekends.

A professional, customer-focused approach and strong organisational skills are essential. GBP12.71 per hour with permanent contract.

Qualifications

• Previous reception or customer service experience.
• Confident communication and a professional manner.
• Strong organisational skills and attention to detail.
• Ability to work calmly in a busy, guest-facing environment.
• Flexibility to work varying shifts across 7 days.

Responsibilities

• Acting as the first point of contact for guests, visitors and callers
• Managing check-ins, enquiries and general front-desk duties
• Maintaining a tidy, organised and professional reception area
• Providing clear, friendly and efficient customer service
• Supporting wider administrative tasks as required
• Working early mornings, evenings and weekends on a 5-day rota

Skills

Reception experience

Customer service

Communication skills

Organisational skills

Shift flexibility

Job description

Receptionist
LOCATION: Yoxford
HOURS: 45 hours per week - 5 days across 7 (including early mornings, evenings & weekends)
PAY: GBP12.71 p/h
CONTRACT: Permanent

An established venue is seeking a professional and customer-focused Receptionist to support their busy front-of-house operation. This role is key to ensuring guests receive a warm welcome and smooth experience across a wide range of events and daily activity.

Key Responsibilities

• Acting as the first point of contact for guests, visitors and callers
• Managing check-ins, enquiries and general front-desk duties
• Maintaining a tidy, organised and professional reception area
• Providing clear, friendly and efficient customer service
• Supporting wider administrative tasks as required
• Working early mornings, evenings and weekends on a 5-day rota

What We're Looking For

• Previous reception or customer service experience
• Confident communication and a professional manner
• Strong organisational skills and attention to detail
• Ability to work calmly in a busy, guest-facing environment
• Flexibility to work varying shifts across 7 days