Receptionist

Total Facilities Recruitment Limited; Heslington; On-site; GBP 18,000 - 20,000; Full time

Job summary

We are looking for a receptionist to work on a temporary contract on our site in York. The role sits in the front of house team, delivering a 5* service to tenants and visitors while handling essential administrative duties.

The shift runs 7am–6pm, Monday to Friday, and responsibilities include greeting guests, answering calls and emails promptly, directing visitors, booking meeting rooms, and assisting the Front of House Manager as needed.

Qualifications

• Experience in customer facing corporate environments.
• Experience carrying out temporary assignments.
• Excellent communication skills.
• IT literate and proficient with common software.

Responsibilities

• Welcome tenants and guests and ensure a five-star service.
• Answer calls and emails promptly and professionally.
• Address queries from occupiers and guests and assist with issues.
• Sign in visitors and provide directions as needed.
• Show tenants to hot desks and meeting rooms.
• Book, prepare, and clear meeting rooms.
• Report relevant information to Front of House Manager and facilities team.
• Keep the front of house area tidy and well-presented; replenish stock.
• Build positive relationships with tenants in the building.

Skills

Customer facing environments

Temporary assignments

Excellent communication

IT literate

Job description

We are looking for a receptionist to work on a temporary contract on our site in York. The position is working in the front of house team working on the ground floor ensuring incoming tenants and visitors experience a 5* service when entering the building alongside carrying out administrative duties. This job shift's range between the times of 7am-6pm, Monday to Friday.

Receptionist

York

£12.71 - £14.55ph

Temporary Ongoing/Ad Hoc/Last Minute Cover

Monday to Friday

Responsibilities

• Ensure a five* service is delivered by welcoming tenants and guests
• Ensure all calls and emails are answered promptly and accordingly
• Deal with any queries from occupiers and guests as well as offering assistance in resolving issues
• Signing in visitors and helping with directions
• Seeing tenants and guests to the available hot desks and meeting rooms
• Booking, preparing, and clearing meeting rooms
• Report any relevant information and issues to Front of House Manager and designated Facilities Management team
• Ensuring the front of house area is immaculately presented - replenish stock in kitchens and ensure areas are tidy
• Building relationships with all tenants in the building

We are looking for candidates with:

• Experience working in customer facing corporate environments
• Experience carrying out temporary assignments
• Excellent communication skills
• IT Literate