Receptionist

Cheval Collection Ltd; Greater London; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Competitive salary

Service charge

22 days annual leave + holidays (incre

Birthday day off

Life Assurance

Season Ticket Loan

Learning and development opportunities

Career coaching and progression

Health and wellbeing support

Colleague discounts

Job summary

Cheval Collection are currently recruiting a Receptionist to join the front office team at our luxurious and stylish boutique residences Lexham Gardens by Cheval Maison.

The Receptionist will provide courteous, efficient and friendly service to our residents while maintaining security. This varied role includes guest enquiries, arrivals/departures, administration, floor walks and keeping the front desk clean and orderly.

Qualifications

• Experience in hospitality or high-end service environments preferred.
• Strong customer service and communication skills.
• Knowledge of London area beneficial for guest guidance.

Responsibilities

• Greet residents and guests with a warm, professional manner.
• Handle enquiries, arrivals and departures at the front desk.
• Perform administrative tasks and keep front desk area tidy.

Skills

Customer service

Front desk

Guest relations

Microsoft Office

Tools

Microsoft Office

Job description

Cheval Collection are currently recruiting a Receptionist to join the front office team at our luxurious and stylish boutique residences Lexham Gardens by Cheval Maison.

The Receptionist will join our motivated team of hospitality professionals, who are dedicated to this exceptional residence. As the Receptionist you will be responsible for providing a courteous, efficient and friendly service to our residents whilst also maintaining the security of the residence. This is a very varied role which includes dealing with guest enquiries, arrivals and departures, administration work, floor walks and keeping the front desk area clean and tidy.

• Take pride in what you do
• Have a friendly, professional and warm manner
• Can build excellent relationships with guest
• Have good computer skills
• Have a good knowledge of London
• Have previous experience in a luxury service environment

• A competitive salary
• Service charge
• 22 days annual leave plus public holidays (increases with every year of service up to year 5)
• Additional day off to celebrate birthday (or employment anniversary)
• An inclusive and supportive working environment
• Life Assurance
• Season Ticket Loan
• Learning and development opportunities
• Career coaching and progression
• Health and wellbeing support
• Discounted stays at Cheval for colleagues, friends and family
• Discounted stays at properties within the GHA portfolio
• Contribution to personal pension (after 3 months)
• And many more benefits!

Helpful to know

Only those eligible to work in the UK or have a valid UK work permit/visa will be considered for the above position.

A basic disclosure (DBS Check) may be requested in the event of a position being offered.