Receptionist

Cheval Collection Ltd; City Of London; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Competitive Salary

Service charge

30 days annual leave

Additional day off for birthday

Volunteering Day

Life Assurance

Season Ticket Loan

Learning and development opportunities

Discounted stays for colleagues

Contribution to personal pension

Job summary

Cheval Collection Ltd is recruiting a Receptionist for Cheval Three Quays, located next to the Tower of London. You will be part of a friendly front office team dedicated to providing excellent service to guests.

Your responsibilities include managing guest arrivals, handling enquiries, and maintaining a clean front desk area. Ideal candidates will have hospitality experience, be professionally warm, and possess good computer skills. The role offers competitive salary, 30 days annual leave, and various benefits.

Qualifications

• Experience in hospitality and service excellence.
• Ability to build excellent relationships with guests.
• Motivated and team-oriented.

Responsibilities

• Handle guest arrivals and departures efficiently.
• Manage guest enquiries and administrative tasks.
• Maintain cleanliness of the front desk area.

Skills

Hospitality experience

Good computer skills

Friendly and professional manner

Knowledge of London

Luxury service environment experience

Job description

Cheval Collection are currently recruiting a Receptionist to join our friendly front office team at our stunning residence, Cheval Three Quays, based in the city, next to the Tower of London.

As Receptionist, you will join our motivated team of hospitality professionals, who are dedicated to this exceptional residence and to providing courteous, efficient, and friendly service to our guests.

In this role of Receptionist, you will be required to deal with all aspects of Front of House from the guest arrival through to their departure including dealing with guest enquiries, arrivals and departures, administration work, floor walks and keeping the front desk area clean and tidy.

If you have experience in hospitality and you are passionate about delivering service excellence, this role will be very much suited to you.

We would love to hear from you if you...

• Have experience in hospitality
• Take pride in what you do
• Have a friendly, professional, and warm manner
• Can build excellent relationships with guest
• Enjoy working as part of a team
• Have good computer skills
• Have a good knowledge of London
• Have previous experience in a luxury service environment

In return for your passion and drive to succeed we can offer you ...

• Competitive Salary
• Service charge
• 30 days annual leave (increasing with service including bank holidays)
• Additional day off for your birthday
• Volunteering Day
• Life Assurance
• Season Ticket Loan
• Learning and development opportunities
• Discounted stays at Cheval for colleagues, friends and family
• Discounted stays at properties within the GHA portfolio
• Contribution to personal pension (after 3 months)
• And many more benefits!

If you want to be part of this growing brand and award-winning team, then look no further and apply for our Receptionist role now and together we can deliver excellence!

Helpful to know ...

Only those eligible to work in the UK or have a valid UK work permit/visa will be considered for the above position.

A basic disclosure (DBS Check) may be requested in the event of a position being offered.