Receptionist

ISS; Gloucester; On-site; GBP 22,000 - 26,000; Full time

Job summary

ISS is seeking a Receptionist / Security Officer in Gloucester to help create a safe environment and protect people and assets on-site. You will be vigilant, manage site activity, and foster professional relationships with customers and colleagues.

The role requires a valid front-line SIA licence, experience in a similar position, and knowledge of security systems. A strong customer service mindset and attention to detail are essential for success.

Qualifications

• Experience in a similar role.
• Knowledge of security systems and related tech.
• Great attention to detail and a consistent approach.
• Team player with good customer service skills.

Responsibilities

• Ensure the safety of the site and everyone on it.
• Identify suspicious activities and prevent unauthorised access.
• Keep up to date with site activity and daily events.
• Build a positive, professional relationship with customers and colleagues.
• Adhere to Health & Safety procedures and report breaches.

Skills

Attention to detail

Team player

Customer service

Security systems knowledge

Education

SIA licence (front-line security)

Job description

As a Receptionist / Security Officer with ISS, you will be at the forefront of creating a safe environment, protecting your colleagues and our customer's property, people, and assets by providing exemplary security operations.

The Role

• Always ensure the safety of the site and everyone on it
• Stay vigilant and identify any suspicious activities
• Prevent any unauthorised access
• Keep up to date with all the activity on site and have full knowledge of daily events
• Create a positive, professional relationship with customers and colleagues
• Adhere to all Health & Safety procedures and ensure any breaches are reported
• Previous experience in a similar role
• A valid front-line security guarding, door supervision or close protection SIA licence
• Knowledge and experience with security systems and other related tech
• Great attention to detail and a consistent approach
• A team player with good customer service skills

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it's hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger, #aplacetobeyou, #facilitiesmanagement

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.

We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.

We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government's Disability Confident scheme.

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

If you have any further queries regarding this role, please contact the Resourcing Team.