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ISS Facilities Services; Cardiff; On-site; GBP 18,000 - 21,000; Full time

Job summary

ISS Facilities Services is hiring a Security Officer in Cardiff to protect people, property and assets, delivering safety and excellent customer service on site. You will monitor activity, manage access, and respond to incidents as part of a team with rotating day and night shifts, including weekends.

Requirements include security experience, a valid SIA licence, and SC clearance eligibility. Knowledge of security systems and a detail‑oriented, professional approach are essential for this

Qualifications

• Previous security experience.
• Valid front-line SIA licence (Guarding/Door Supervision/Close Protection).
• SC clearance or eligibility to obtain SC clearance.
• Knowledge of security systems and related tech.
• Great attention to detail with a consistent approach.
• Team player with good customer service skills.

Responsibilities

• Always ensure the safety of the site and everyone on it.
• Stay vigilant and identify suspicious activities.
• Prevent unauthorized access.
• Keep up to date with on-site activity and daily events.
• Build a positive, professional relationship with customers and colleagues.
• Adhere to Health & Safety procedures and report breaches.
• Work as part of a team or independently as required.

Skills

Attention to details

Customer service

Team player

Education

Front-line SIA licence

Tools

Security systems

Job description

Contract Type: Permanent

Hourly Rate: £13.75

Are you passionate about safety and delivering a great customer experience?

As a Security Officer with ISS, you will be at the forefront of creating a safe environment, protecting your colleagues and our customer's property, people, and assets by providing exemplary security operations.

Job Details

Company: ISS Facilities Services

Salary: from £13.75 an hour

Hours: Full-time

Location: Cardiff, CF14 3UZ

Working pattern: Rotating days (07:00 - 19:00) and nights (19:00 - 07:00), including weekends

Job type: Permanent

Posting date: 25 Aug 2026

Closing date: 24 Sept 2026

The Role

• Always ensure the safety of the site and everyone on it
• Stay vigilant and identify any suspicious activities
• Prevent any unauthorised access
• Keep up to date with all the activity on site and have full knowledge of daily events
• Create a positive, professional relationship with customers and colleagues
• Adhere to all Health & Safety procedures and ensure any breaches are reported
• Work as part of a team and on your own depending on site requirements

About You

• Previous security experience
• A valid front-line Security Guarding, Door Supervision or Close Protection SIA licence
• Security Check (SC) clearance required (or willingness and eligibility to obtain SC clearance)
• Knowledge and experience with security systems and other related tech
• Great attention to detail and a consistent approach
• A team player with good customer service skills
• New recruits will be encouraged to enrol onto the relevant apprenticeship as part of their training and development

The Company

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger, #aplacetobeyou,

#facilitiesmanagement

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.

We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.

We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.

If you have any further queries regarding this role, please contact the Resourcing Team.

Proud member of the Disability Confident employer scheme