Receptionist

Valor Hospitality; Fernhill; On-site; GBP 23,000 - 30,000; Full time

Job summary

Valor Hospitality is seeking a Receptionist at its Holiday Inn London - Gatwick Airport property. The role involves welcoming guests, handling check-ins/check-outs, and providing information about hotel services and local attractions. You will be the friendly face guests see first, supporting a range of shifts and a busy 365-day operation.

We value a warm, professional demeanor with a passion for service. Experience in a branded hotel environment is helpful but not required, as full training

Qualifications

• Customer service experience preferred.
• Professional and friendly demeanor.
• Good communication in English.

Responsibilities

• Greet guests and manage front desk communications.
• Answer questions about hotel facilities and local area.
• Coordinate with restaurant and events teams.
• Maintain accuracy with check-ins and check-outs.
• Ensure guest privacy and safety at all times.

Job description

Receptionist

Valor Hospitality View all jobs

• Location: Gatwick, West Sussex Greater London
• Salary: £26,436 per year
• Employment Type: Permanent
• Work Schedule: Full-time
• Posted: 9 hours ago

Holiday Inn London - Gatwick Airport

We are looking for a friendly, passionate and energetic Receptionist to join our team.

First impressions are everything and you will set the tone for every guest's stay. With a genuinely warm welcome, you'll be ready with answers to any questions and be able to offer information about hotel services, facilities and the local area. Anything to help make the guests visit that bit more special.

You will be the face of our hotel, not just to guests staying on property but to guests visiting to use our restaurants, bars and meeting rooms.

You must have a natural hospitality charm and a passion for service.

Ideally you will have experience of working within a branded hotel environment but this isn't essential and full training will be provided.

We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.

If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training - you can view the most popular courses on our careers pages.

What's in it for you?

Look at some of the available opportunities at Valor.

Fancy Joining Our Team?

We're an equal opportunities employer, and we welcome applications from all suitably qualified candidates, regardless of race, sex, disability, religion or belief, sexual orientation or age. At Valor Hospitality, we actively welcome applications from candidates of all diverse backgrounds.

Every application is carefully reviewed against the relevant skills and experience for the role, and we'll be in touch if you're a good match and have been selected for interview.

If you need any support at any stage of the recruitment process, or reasonable adjustments to help you do your best, please email our team at .

Please note that employment is subject to proof of eligibility to work in the UK.