Guest Experience Host — Front Desk (Hotel)

Valor Hospitality; Fernhill; In loco; GBP 23.000 - 30.000; Tempo pieno

Descrizione del lavoro

Valor Hospitality is seeking a Receptionist at its Holiday Inn London - Gatwick Airport property. The role involves welcoming guests, handling check-ins/check-outs, and providing information about hotel services and local attractions. You will be the friendly face guests see first, supporting a range of shifts and a busy 365-day operation.

We value a warm, professional demeanor with a passion for service. Experience in a branded hotel environment is helpful but not required, as full training

Competenze

• Customer service experience preferred.
• Professional and friendly demeanor.
• Good communication in English.

Mansioni

• Greet guests and manage front desk communications.
• Answer questions about hotel facilities and local area.
• Coordinate with restaurant and events teams.
• Maintain accuracy with check-ins and check-outs.
• Ensure guest privacy and safety at all times.

Descrizione del lavoro

Valor Hospitality is seeking a Receptionist at its Holiday Inn London - Gatwick Airport property. The role involves welcoming guests, handling check-ins/check-outs, and providing information about hotel services and local attractions. You will be the friendly face guests see first, supporting a range of shifts and a busy 365-day operation.

We value a warm, professional demeanor with a passion for service. Experience in a branded hotel environment is helpful but not required, as full training