Receptionist

Valor Hospitality Careers - UK; Greater London; On-site; GBP 21,000 - 27,000; Full time

Job summary

Holiday Inn London - Gatwick Airport is seeking a friendly, energetic Receptionist to join our team. You will be the first point of contact for guests, greet warmly, answer questions and provide information about hotel services, facilities and the local area to ensure a memorable stay.

We value a natural hospitality charm and flexible approach. The role offers full training, opportunities for progression, and an inclusive environment with support for all colleagues.

Qualifications

• Excellent interpersonal skills and a welcoming manner.
• Previous experience in hospitality is beneficial but not required.

Responsibilities

• Greet guests on arrival, assist with check-in/out and respond to questions about hotel services and local area.
• Maintain a professional front desk presentation and assist with reservations and guest requests.

Job description

Holiday Inn London - Gatwick Airport

We are looking for a friendly, passionate and energetic Receptionist to join our team.

First impressions are everything and you will set the tone for every guest's stay. With a genuinely warm welcome, you'll be ready with answers to any questions and be able to offer information about hotel services, facilities and the local area. Anything to help make the guests visit that bit more special.

You will be the face of our hotel, not just to guests staying on property but to guest visiting to use our restaurants, bars and meeting rooms.

You must have a natural hospitality charm and a passion for service.

Ideally you will have experience of working within a branded hotel environment but this isn't essential and full training will be provided.

We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.

If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training - you can view the most popular courses on our careers pages.

What's in it for you?

Look at some of the Rewards and Benefits avaliable at Valor

Fancy Joining Our Team?

We're an equal opportunities employer, and we welcome applications from all suitably qualified candidates, regardless of race, sex, disability, religion or belief, sexual orientation or age. At Valor Hospitality, we actively welcome applications from candidates of all diverse backgrounds.

Every application is carefully reviewed against the relevant skills and experience for the role, and we'll be in touch if you're a good match and have been selected for interview.

If you need any support at any stage of the recruitment process, or reasonable adjustments to help you do your best, please email our team at [e-mail].

Please note that employment is subject to proof of eligibility to work in the UK.