Receptionist

mydentist (UK); Farnham; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Hourly pay from £12.97

Holiday entitlement 25 days

Bank holidays

Wellbeing support

Discounts

Training & development

Stable hours

Job summary

mydentist Farnham is seeking a receptionist to join our East Street practice in Farnham, GU9 7SW. You will deliver outstanding customer service face-to-face and over the phone, manage front desk calls, and help keep the schedule running smoothly.

Working 40 hours per week, Monday–Thursday 08:00–17:15, Friday 08:00–16:00 with a 1-hour lunch. The role offers an energetic, supportive team, training, and career development in a trusted dental network.

Qualifications

• Front desk reception experience or strong customer service background.
• Comfortable handling phone calls and in-person interactions.
• Organised and able to multitask in a busy dental practice environment.
• Willingness to learn practice management software.

Responsibilities

• Welcome customers warmly in person and on the phone.
• Keep appointments running smoothly and support daily tasks.
• Provide clear information tailored to each customer.
• Help maintain practice organisation and compliance.

Skills

Customer service

Communication

Multitasking

Relationship building

Computer systems

Tools

Computer systems

Job description

Your future, as a receptionist at mydentist Farnham 3

You'll be joining us at our East Street practice in Farnham, GU9 7SW.

As a receptionist, you will provide outstanding customer service to our customers and patients, both face to face whilst visiting the practice, and by managing phone calls to our front desk.

The working pattern for this role is 40 hours a week.

Monday - Thursday 08:00-17:15

Friday 08:00-16:00

1 hour lunch

Our practice offers

• Supportive and experienced team
• A convenient location with excellent transport links
• Parking is available nearby the practice

mydentist is the UK's leading dental provider, we help 4 million people across 530 practices access vital dental and oral health care every year. Our purpose is simple; to help the nation smile and our receptionists are key.

What we offer

• From £12.97 per hour
• Holidays rising to 25 days (plus bank holidays)
• Health and wellbeing support; including virtual GP and free counselling
• Discounts at cinemas, retailers and restaurants - save hundreds of pounds a year
• Recognition schemes and service awards
• Training and development opportunities
• With stable hours and a great work life balance

What you'll be doing

• Welcome customers warmly - in person and over the phone
• Keep appointments running smoothly and efficiently so everything flows well for the team
• Share clear, helpful information tailored to each customer
• Support daily and weekly tasks to keep the practice organised and compliant

About you

• Friendly, caring and compassionate
• Organised; can multitask and work towards KPI's
• Great at building relationships
• Comfortable using computer systems (training provided)
• Confident at working in a fast-paced environment
• Able to diffuse challenging situations
• Able to learn about our services

Your future starts here

Build a rewarding career with a supportive, inclusive team.