Receptionist

Australasian Recruitment Company; England; On-site; GBP 19,000 - 23,000; Full time

Job summary

In this fast-paced environment you will support colleagues with diary management, travel arrangements and procurement‑related tasks, while maintaining a polished appearance and professional communication with staff and visitors.

Qualifications

• Experience delivering high‑level customer service in a front‑of‑house role.
• Ability to manage multiple tasks and priorities in a fast‑paced environment.
• Strong written and verbal communication skills.

Responsibilities

• Manage front‑of‑house operations and be the first point of contact for staff, visitors and stakeholders.
• Coordinate meetings and events, including room bookings, catering, AV setup and logistics.
• Handle office administration: shared inboxes, post, deliveries, couriers and supplier communications.
• Maintain office supplies, kitchen stock and facilities for smooth day‑to‑day operations.
• Support procurement and finance administration: raise purchase orders, handle invoice queries and credit card reconciliations.
• Provide admin support to the Office Coordinator and EA, including diary management and travel arrangements.
• Manage access systems and act as brand ambassador for internal and external communications.
• Demonstrate previous reception experience in a customer‑focused environment.

Skills

Customer service

Front‑of‑house

Meeting coordination

Multitasking

Communication skills

Tools

Microsoft Office Suite

Job description

Be the face of a busy and professional organisation as a Receptionist, delivering exceptional customer service and creating a welcoming experience for visitors, clients and stakeholders. Acting as the first point of contact, you'll manage enquiries with professionalism while supporting the wider team with a variety of administrative tasks. This is a fantastic opportunity for a personable and organised individual who enjoys building relationships and thrives in a fast‑paced, customer‑focused environment.

RECEPTIONIST ROLE:

• Managing front‑of‑house operations, acting as the first point of contact for staff, visitors and stakeholders while delivering exceptional customer service
• Coordinating meetings and events, including room bookings, catering, refreshments, AV set‑up and meeting logistics
• Managing office administration, including shared inboxes, post, deliveries, couriers and supplier communications
• Maintaining office supplies, kitchen stock and facilities, ensuring the smooth day‑to‑day running of the workplace
• Supporting procurement and finance administration, including raising purchase orders, invoice queries and credit card reconciliations
• Providing administrative support to the Office Coordinator and EA, including diary management, travel arrangements, accommodation bookings and event coordination
• Managing access systems, coordinating with IT and acting as a brand ambassador while supporting internal and external stakeholder communications
• Demonstrating previous experience of providing reception duties within a similar customer‑focused environment
• Being well organised and able to prioritise work, demonstrating the ability to multitask within tight time constraints
• Utilising computer software applications, including Microsoft Office Suite and other office technologies
• Demonstrating high‑level written and verbal communication skills
• Maintaining a high standard of personal presentation when meeting and greeting external stakeholders
• Acting as a brand ambassador and delivering excellent customer service standards

At Australasian Recruitment Company we are committed to an Equal Opportunities policy and make employment decisions by matching business needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities) gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.