Receptionist

Kent County Council; Dover; On-site; GBP 24,000 - 28,000; Full time

Job summary

Kent County Council is seeking a friendly and organized Receptionist to be the first point of contact for clients and visitors. The role involves greeting visitors, answering calls, maintaining reception cleanliness, and performing various administrative tasks. The position offers a competitive salary of £24,040, along with a staff benefits package and excellent career development opportunities.

Benefits

Training and development opportunities

Annual leave of 27 to 29 days

Access to local government pension scheme

Opportunities for career progression

Qualifications

• Excellent communication skills and a pleasant demeanor required.
• Ability to multitask effectively.

Responsibilities

• Greet and welcome visitors courteously and professionally.
• Answer incoming calls and direct them appropriately.
• Perform administrative tasks such as filing and data entry.

Skills

Communication

Multitasking

Job description

The Operational Office estate team provides exceptional customer service to our professional clients, KCC staff, and members of the public attending our estate. We are committed to providing high-standard office facilities and a conducive environment for our staff, enabling them to deliver excellent service for the Council.

We are currently seeking a friendly, organized, and professional Receptionist to join our team. As the first point of contact for clients and visitors, the Receptionist plays a vital role in creating a positive and welcoming atmosphere. The successful candidate will have excellent communication skills, a pleasant demeanor, and the ability to multitask effectively.

The working hours will be:

• 6 days on, 6 days off over 2 weeks.
• Week 1 – Thursday, Friday, Saturday

Responsibilities:

• Greet and welcome visitors courteously and professionally
• Answer incoming calls and direct them appropriately
• Maintain the reception area's cleanliness and tidiness
• Ensure office security by following safety procedures and controlling access at the reception desk
• Receive and sort daily mail and deliveries
• Perform administrative tasks such as filing, photocopying, and data entry
• Assist with scheduling appointments and meetings
• Handle inquiries and provide information to clients and visitors

We offer a competitive starting salary of £24,040, a staff benefits package, and excellent career development opportunities.

Our Offer:

• Training and development opportunities
• Annual leave of 27 to 29 days, plus bank holidays and an additional day off at Christmas
• Access to an excellent local government pension scheme
• Opportunities for career progression

This position is considered customer-facing by KCC. The Council has a statutory duty under Part 7 of the Immigration Act (2016) to ensure all post holders have sufficient command of spoken English/Welsh to perform the job effectively. Standards are detailed in the Job Description/Person Specification.

For further information, please contact:

About the Company

Work that works for you and us - let's talk flexibility!

KCC is committed to building a diverse workforce that reflects the county's residents. We encourage applications from people of all ages, abilities, genders, sexual orientations, ethnic backgrounds, faiths, and those with caring responsibilities. Our aim is to create an inclusive workplace where everyone can be themselves.

Please apply as soon as possible, as the closing date may be earlier if we receive a high volume of qualified applications.