Receptionist

The Ivy Collection; City of Westminster; On-site; GBP 14,000 - 21,000; Part time

Benefits offered by this job

Competitive pay

Career Development Program

Extra holiday days

Staff discount

Gift voucher

Refer a Friend bonus

Employee discounts

Minimum 20 hours

Job summary

The Ivy Collection is seeking a personable Receptionist to join our team in one of the UK’s best-loved restaurant brands. You will ensure guests receive a warm welcome and helpful information about menus and specials, while relaying allergen concerns promptly to the kitchen.

We offer competitive pay (Hourly + Tronc), 20+ hour minimum contract, and career development opportunities to grow within the company.

Qualifications

• Excellent English language skills and a confident, friendly manner.
• Able to welcome guests warmly and address needs promptly.
• Maintains professional demeanor and accuracy in information relays.

Responsibilities

• Greet guests with warmth and professionalism on arrival and departure.
• Provide information about the restaurant and any specials.
• Relay allergen concerns quickly and accurately to the kitchen.

Skills

Guest service

Communication

English language

Hospitality

Job description

Drawing inspiration from mid-century Italian elegance, Harry's beckons you to experience its warm ambience, where rustic charm seamlessly blends with culinary excellence amid rich, dark wood accents and the heartfelt spirit of traditional Italian hospitality. Our establishments are sanctuaries of Italian culture, creating an inviting atmosphere that transports guests to the very heart of Italy.

We are searching for a charismatic Receptionist to join our dynamic and supportive team in one of the UK’s most-loved restaurant brands.

Benefits & Rewards:

• Competitive Industry pay (Hourly + Tronc)
• A Management Career Development Program, which includes online and practical assessments.
• Extra holiday allowance for length of service, up to 5 extra days after 5 years.
• 50% staff discount for you and up to 3 friends when you dine in our restaurants.
• Celebrate career anniversaries with a gift voucher to dine in our restaurants.
• Refer and Friend Bonus
• Access to discounts on 100s of retailers, health, entertainment, travel & more
• Guaranteed 20 hours minimum contract

Key elements of your role as Receptionist will include ensuring our guests receive a warm and professional welcome when they arrive, as well as a fond farewell when they leave. You will be able to offer information to our guests on the restaurant or any specials that may be on offer. You’ll relay any allergen concerns to the kitchen quickly and accurately.

About you: You love to go the extra mile for guests and wow them with your professionalism. You have excellent English language skills and feel confident dealing with guest and team member needs.

The Ivy Collection is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

About us: Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.