Manchester - Senior Receptionist

Ivy Restaurants Ltd; Manchester; Hybrid; GBP 14.000 - 24.000; Teilzeit

Benefits dieser Stelle

Competitive Industry pay

Management Career Development Program

Extra holiday allowance (up to 5 extra

50% staff discount

Gift vouchers for anniversaries

Refer and Friend Bonus

Discounts on retailers, health, travel

Guaranteed 20 hours minimum contract

Zusammenfassung

The Ivy Collection in the UK seeks a charismatic Senior Receptionist to join our welcoming Front of House. You will contribute to crafting a warm welcome, manage smooth guest flow, and support the Reception Manager in maintaining high service standards across shifts.

You should have excellent English, enjoy working with a diverse team, and be able to supervise other receptionists while upholding our caring values.

Qualifikationen

• Excellent English language skills.
• Experience in guest services.
• Able to supervise reception team.

Aufgaben

• Assist Reception Manager in building an efficient department.
• Supervise other receptionists and maintain service standards.
• Ensure guests receive a warm and professional first impression.

Kenntnisse

Excellent English

Guest service

Team supervision

Jobbeschreibung

Welcome to The Ivy Collection, we embody timeless elegance and vibrant hospitality in every guest experience. Our iconic restaurants, situated across the UK and beyond, are celebrated for exceptional food, outstanding service, and the creation of unforgettable moments.

We are searching for a charismatic Senior Receptionist to join our dynamic and supportive team in one of the UK’s most-loved restaurant brands.

Benefits & Rewards:

• Competitive Industry pay (Hourly + Tronc)
• Management Career Development Program, which includes online and practical assessments.
• Extra holiday allowance for length of service, up to 5 extra days after 5 years.
• 50% staff discount for you and up to 3 friends when you dine in our restaurants.
• Celebrate career anniversaries with a gift voucher to dine in our restaurants.
• Refer and Friend Bonus
• Access to discounts on 100s of retailers, health, entertainment, travel & more
• Guaranteed 20 hours minimum contract

Key elements of your role as Senior Receptionist

includes ensuringall our guests receive a positive, warm and professional first impression of the restaurant. You will assist the Reception Manager in the building of an efficient department, by taking an active interest in the team’s welfare, safety, and development. You’ll also be able to supervise other receptionists, ensuring that the correct standards and methods of service are maintained.

About you:

You love to go the extra mile for guests and wow them with your professionalism. You have excellent English language skills and feel confident dealing with guest and team member needs.

The Ivy Collection is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

About us:

Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.