Receptionist

The Ivy Collection; Greater London; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Competitive pay

Management Career Development Program

Extra holiday allowance

Staff discount

Gift vouchers for anniversaries

Refer a Friend Bonus

Retail discounts

Guaranteed 20 hours minimum

Job summary

The Ivy Collection is seeking a personable Receptionist to join our renowned brand in the UK. You will greet guests, provide information on the restaurant and specials, and ensure allergen concerns are communicated to the kitchen quickly and accurately.

A friendly, professional, and English-fluent approach is essential. We offer competitive hourly pay with a discretionary tronc, plus career development and benefits including staff discounts and holiday allowances.

Qualifications

• Excellent English language skills.
• Confident dealing with guests and team members.
• Ability to relay allergen concerns to the kitchen quickly and accurately.

Responsibilities

• Welcome guests warmly and professionally on arrival and with a fond farewell.
• Provide information about the restaurant or any specials on offer.
• Relay allergen concerns to the kitchen quickly and accurately.

Skills

Customer service

Communication

Professionalism

English proficiency

Job description

Welcome to The Ivy Collection, we embody timeless elegance and vibrant hospitality in every guest experience. Our iconic restaurants, situated across the UK and beyond, are celebrated for exceptional food, outstanding service, and the creation of unforgettable moments.

We are searching for a charismatic Receptionist to join our dynamic and supportive team in one of the UK’s most-loved restaurant brands.

Benefits & Rewards:

• Competitive Industry pay (Hourly + Tronc)
• A Management Career Development Program, which includes online and practical assessments.
• Extra holiday allowance for length of service, up to 5 extra days after 5 years.
• 50% staff discount for you and up to 3 friends when you dine in our restaurants.
• Celebrate career anniversaries with a gift voucher to dine in our restaurants.
• Refer and Friend Bonus
• Access to discounts on 100s of retailers, health, entertainment, travel & more
• Guaranteed 20 hours minimum contract

Key elements of your role as Receptionist will include ensuring our guests receive a warm and professional welcome when they arrive, as well as a fond farewell when they leave. You will be able to offer information to our guests on the restaurant or any specials that may be on offer. You’ll relay any allergen concerns to the kitchen quickly and accurately.

About you: You love to go the extra mile for guests and wow them with your professionalism. You have excellent English language skills and feel confident dealing with guest and team member needs.

The Ivy Collection is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

About us: Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.