Receptionist

Ivy Restaurants Ltd; City of Westminster; On-site; GBP 14,000 - 21,000; Part time

Benefits offered by this job

Staff discount

Management career development program

Extra holiday allowance (up to 5 days)

Job summary

The Ivy Collection is seeking a friendly Receptionist to join our iconic UK restaurants in Westminster. You will deliver a warm welcome and assist guests with information on the venue and any daily specials.

You will also relay allergen concerns quickly to the kitchen, ensuring guest safety and satisfaction. We offer competitive hourly pay with Tronc, an extra holiday allowance after years of service, staff discounts for you and friends, and a guaranteed minimum 20 hours per week in a dynamic,

Qualifications

• Excellent English language skills.
• Warm and professional welcome for guests.
• Relay allergen concerns to kitchen quickly and accurately.

Responsibilities

• Provide a warm, professional welcome to guests on arrival and a courteous farewell.
• Offer guests information about the restaurant or current specials.
• Relay allergen and dietary information to the kitchen accurately and promptly.

Skills

Excellent English

Customer service

Guest handling

Job description

Welcome to The Ivy Collection, we embody timeless elegance and vibrant hospitality in every guest experience. Our iconic restaurants, situated across the UK and beyond, are celebrated for exceptional food, outstanding service, and the creation of unforgettable moments.

We are searching for a charismatic Receptionist to join our dynamic and supportive team in one of the UK’s most-loved restaurant brands.

Benefits & Rewards:

• Competitive Industry pay (Hourly + Tronc)
• A Management Career Development Program, which includes online and practical assessments.
• Extra holiday allowance for length of service, up to 5 extra days after 5 years.
• 50% staff discount for you and up to 3 friends when you dine in our restaurants.
• Celebrate career anniversaries with a gift voucher to dine in our restaurants.
• Refer and Friend Bonus
• Access to discounts on 100s of retailers, health, entertainment, travel & more
• Guaranteed 20 hours minimum contract

Key elements of your role as Receptionist will include ensuring our guests receive a warm and professional welcome when they arrive, as well as a fond farewell when they leave. You will be able to offer information to our guests on the restaurant or any specials that may be on offer. You’ll relay any allergen concerns to the kitchen quickly and accurately.

About you: You love to go the extra mile for guests and wow them with your professionalism. You have excellent English language skills and feel confident dealing with guest and team member needs.

The Ivy Collection is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

About us: Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.