Receptionist

The Ardonagh Group; City of Westminster; On-site; GBP 26,000 - 29,000; Full time

Benefits offered by this job

6% employer pension contribution

Life Assurance (4x base salary)

Group Income Protection

Generous annual leave

Annual bonus scheme

Flexible working

Wellbeing discounts

Job summary

The Ardonagh Group is seeking a highly organised Receptionist to be the face of our London headquarters at Berkeley Square. You will deliver a first-class front-of-house experience, support the Office Manager, and help run the office efficiently.

Responsibilities include greeting visitors, managing calls and post, booking meetings, assisting executives, and coordinating events. Proactive, detail‑oriented team players thrive here.

Qualifications

• Previous reception, administration, or office support experience.
• Excellent communication and interpersonal skills.
• Strong organisational skills with the ability to manage multiple priorities.
• A proactive approach and the confidence to anticipate needs before they arise.
• Strong attention to detail and a commitment to delivering high standards.
• Proficiency with Microsoft Office and general office systems.

Responsibilities

• Providing a warm and professional welcome to all visitors and guests.
• Managing incoming calls, post, deliveries, and general enquiries.
• Coordinating meeting room bookings and preparing rooms for meetings.
• Supporting visiting executives and ensuring they have everything they need during their time in the office.
• Providing administrative support, including document preparation, diary coordination, data entry, and meeting administration.
• Assisting with the planning and delivery of internal and external events.
• Liaising with suppliers, contractors, caterers, and service providers.
• Managing office supplies and supporting the upkeep of office facilities.
• Supporting onboarding administration for new starters when required.

Skills

Reception experience

Communication skills

Organisation

Proactive approach

Attention to detail

Microsoft Office

Tools

Office software

Job description

Receptionist

London, Berkeley Square

Are you a highly organised, professional, and personable individual who thrives in a fast-paced office environment? We're looking for an exceptional Receptionist to become the face of our London headquarters, delivering a first-class front-of-house experience while supporting the smooth day-to-day running of the office.

About the Role

As the Receptionist, you'll be the first point of contact for visitors, clients, suppliers, and colleagues, creating a welcoming and professional environment for everyone who enters our offices. You'll work closely with the Office Manager and support a variety of administrative, operational, and event-related activities that help keep the business running efficiently.

This is a varied role that combines reception duties, office administration, executive support, and event coordination, making it ideal for someone who enjoys building relationships, staying organised, and taking pride in delivering an outstanding service.

What You'll Be Doing

• Providing a warm and professional welcome to all visitors and guests.

• Managing incoming calls, post, deliveries, and general enquiries.

• Coordinating meeting room bookings and preparing rooms for meetings.

• Supporting visiting executives and ensuring they have everything they need during their time in the office.

• Providing administrative support, including document preparation, diary coordination, data entry, and meeting administration.

• Assisting with the planning and delivery of internal and external events.

• Liaising with suppliers, contractors, caterers, and service providers.

• Managing office supplies and supporting the upkeep of office facilities.

• Supporting onboarding administration for new starters when required.

What We're Looking For

We're keen to hear from candidates who can bring:

• Previous reception, administration, or office support experience.

• Excellent communication and interpersonal skills.

• Strong organisational skills with the ability to manage multiple priorities.

• A proactive approach and the confidence to anticipate needs before they arise.

• Strong attention to detail and a commitment to delivering high standards.

• Proficiency with Microsoft Office and general office systems.

• A positive, flexible, and team-focused attitude.

Why Join Us?

This is a fantastic opportunity to join a collaborative and professional business in the heart of Berkeley Square. You'll play a key role in creating a positive workplace experience for colleagues, visitors, and stakeholders while gaining exposure to a wide range of business activities and events.

If you're passionate about delivering exceptional service and enjoy being at the centre of a busy and dynamic office, we'd love to hear from you.

Join a team that values diversity, collaboration, and growth. We provide:

• Inclusive culture with apprenticeships, study support, and recognition through our annual Spotlight Awards

• Wellbeing programs and discounts on supermarkets, gyms, restaurants, healthcare, and more

• Flexible working for a great work-life balance

• Competitive salary plus benefits including:

  • 6% employer pension contribution (with 2% employee contribution)

  • Life Assurance (4x base salary)

  • Group Income Protection

  • Generous annual leave

  • Annual bonus scheme

We welcome individuals from all backgrounds and offer reasonable adjustments throughout the recruitment process.

The Ardonagh Group is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

The Company

In an industry that never stands still, neither do we. The Ardonagh Group was founded in 2017 and has grown to become the UK’s largest independent insurance distribution platform and a top 20 broker globally.

Our best-in-class entrepreneurial and specialist brands span a network of 150+ locations worldwide and have a combined workforce of more than c.10,000 people. Across our portfolio, we offer a highly diversified range of insurance-related products and services across the full insurance value chain in the UK, Ireland and broader international markets.

From complex multinational corporations to individuals purchasing personal insurance policies, our understanding of the communities we serve, together with our scale and breadth, allows us to deliver a broad range of product and risk solutions to meet the needs of a rapidly evolving market.

If you approach life with a sense of adventure you might just find what you need at Ardonagh to bring your ambition to life.

Find out more about Ardonagh’s world of opportunity on LinkedIn or visit www.ardonagh.com.