Receptionist

mydentist (UK); Carrville; Presencial; GBP 15.000 - 21.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

25 days holidays + bank holidays

Health and wellbeing support

Discounts at cinemas, retailers and餐?

Training and development opportunities

Free parking

Descripción de la vacante

mydentist in Durham is seeking a receptionist to provide outstanding customer service in person and by phone. You’ll manage the front desk, keep appointments running smoothly, and share clear information tailored to each patient.

You’ll join a supportive team at Durham Practice with 35 hours per week, fixed shifts, and opportunities for training and development. Benefits include holiday entitlement and wellbeing support.

Formación

• Friendly, caring and compassionate.
• Organised; can multitask and work towards KPI’s.
• Great at building relationships.
• Comfortable using computer systems (training provided).
• Confident in a fast-paced environment.

Responsabilidades

• Welcome customers warmly – in person and over the phone
• Keep appointments running smoothly and efficiently so everything flows well for the team
• Share clear, helpful information tailored to each customer
• Support daily and weekly tasks to keep the practice organised and compliant

Conocimientos

Customer service

Organised

Multitask

KPI targets

Descripción del empleo

Your future, as a receptionist at mydentistYou’ll be joining us at our Durham Practice, Unit 5, St. Andrews Park, Dragon Lane, Durham, DH1 2RH. As a receptionist, you will provide outstanding customer service to our customers and patients, both face to face whilst visiting the practice, and by managing phone calls to our front desk.Please only apply if you can work the shift pattern below : Working pattern is as follows : Monday 8.15 am to 19.45pm 30 min lunchTuesday offWednesday offThursday 11.45am to 19.30pm 30 min lunchFriday 08.15 am to 17.15pm 30 min lunchSaturday 08.15am to 17.00pm 30 min lunch35 hours per weekOur practice offersSupportive and experienced teamA convenient location, close for transport linksFree parking is availablemydentist is the UK’s leading dental provider, we help 4 million people across 530 practices access vital dental and oral health care every year. Our purpose is simple; to help the nation smile and our receptionists are key.What we offer£12.97 per hourHolidays rising to 25 days (plus bank holidays)Health and wellbeing support; including virtual GP and free counsellingDiscounts at cinemas, retailers and restaurants – save hundreds of pounds a yearRecognition schemes and service awardsTraining and development opportunitiesWith stable hours and a great work life balanceWhat you'll be doingWelcome customers warmly – in person and over the phoneKeep appointments running smoothly and efficiently so everything flows well for the teamShare clear, helpful information tailored to each customerSupport daily and weekly tasks to keep the practice organised and compliantAbout youFriendly, caring and compassionateOrganised; can multitask and work towards KPI’sGreat at building relationshipsComfortable using computer systems (training provided)Confident at working in a fast-paced environmentAble to diffuse challenging situationsAble to learn about our servicesYour future starts hereBuild a rewarding career with a supportive, inclusive team.Click to apply now!