Receptionist

mydentist (UK); Woodbridge; Presencial; GBP 18.000 - 22.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Pay £12.97/hr

Holidays 25 days + BH

Health & wellbeing support

Discounts & rewards

Training & development

Parking available

Descripción de la vacante

mydentist Woodbridge is seeking a friendly receptionist to greet patients in person and over the phone, keep appointments running smoothly and provide helpful information. The role supports a busy practice environment and offers training to work with our computer systems.

Working pattern is Wednesday, Thursday and Friday, 08:30–17:30 with a 30-minute lunch break. Benefits include holiday enhancement, health support, and staff perks with a focus on work-life balance.

Formación

• Friendly, caring and compassionate.
• Organised; can multitask and work towards KPI's.
• Great at building relationships.
• Comfortable using computer systems (training provided).
• Confident in a fast-paced environment.
• Able to diffuse challenging situations.

Responsabilidades

• Welcome customers warmly - in person and over the phone.
• Keep appointments running smoothly and efficiently so everything flows well for the team.
• Share clear, helpful information tailored to each customer.
• Support daily and weekly tasks to keep the practice organized and compliant.

Conocimientos

Customer service

Phone etiquette

Multitasking

Relationship building

Computer literacy

Herramientas

CRM software

Practice management system

Descripción del empleo

Your future, as a receptionist at mydentist Woodbridge

You'll be joining us at our practice in Woodbridge, IP12 1BL.

As a receptionist, you will provide outstanding customer service to our customers and patients, both face to face whilst visiting the practice, and by managing phone calls to our front desk.

The working pattern for this role is as follows:

Wednesday, Thursday and Friday 0830am-17.30pm with 30 minutes lunch break

Our practice offers

• Supportive and experienced team
• A convenient location with excellent transport links
• Parking is available

mydentist is the UK's leading dental provider, we help 4 million people across 530 practices access vital dental and oral health care every year. Our purpose is simple; to help the nation smile and our receptionists are key.

What we offer

• From £12.97 per hour
• Holidays rising to 25 days (plus bank holidays)
• Health and wellbeing support; including virtual GP and free counselling
• Discounts at cinemas, retailers and restaurants - save hundreds of pounds a year
• Recognition schemes and service awards
• Training and development opportunities
• With stable hours and a great work life balance

What you'll be doing

• Welcome customers warmly - in person and over the phone
• Keep appointments running smoothly and efficiently so everything flows well for the team
• Share clear, helpful information tailored to each customer
• Support daily and weekly tasks to keep the practice organized and compliant

About you

• Friendly, caring and compassionate
• Organised; can multitask and work towards KPI's
• Great at building relationships
• Comfortable using computer systems (training provided)
• Confident at working in a fast-paced environment
• Able to diffuse challenging situations
• Able to learn about our services

Your future starts here

Build a rewarding career with a supportive, inclusive team.