Receptionist

mydentist (UK); Uddingston; Presencial; GBP 15.000 - 21.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

25 days holiday

Health and wellbeing support

Discounts at cinemas, retailers and餐厅

Training opportunities

Stable hours and work-life balance

Descripción de la vacante

mydentist (UK) is seeking a receptionist to provide outstanding customer service face-to-face and over the phone at our Bellshill practice. You will manage front-desk tasks, keep appointments running smoothly, and share helpful information with patients and visitors.

Training on our systems is provided, and the role offers a supportive team, a convenient location, and opportunities for development. A positive, patient-focused attitude is essential.

Formación

• Customer service mindset and empathy for patients and clients.
• Ability to multitask and meet KPIs in a busy front desk.
• Excellent communication, both in person and over the phone.
• Training on dental software will be provided.

Responsabilidades

• Welcome customers warmly – in person and over the phone.
• Keep appointments running smoothly and efficiently.
• Share clear, helpful information tailored to each customer.
• Support daily and weekly tasks to keep the practice organised and compliant.

Conocimientos

Friendly demeanor

Organised

Multitasking

Relationship building

Calm under pressure

Tech-savvy

Herramientas

Computer systems

Descripción del empleo

Your future, as a receptionist at mydentist

You’ll be joining us at our 23 Philip Murray Road, Bellshill, Bellshill, ML4 3FA. As a receptionist, you will provide outstanding customer service to our customers and patients, both face to face whilst visiting the practice, and by managing phone calls to our front desk.

The working pattern for this role is

Monday 8am to -6pm

Tuesday 8am to -6pm

Wednesday 8am to -6pm

Thursday 9am to -7pm

Friday 9am to -5pm

Our practice offers

• Supportive and experienced team
• A convenient location, close for transport links
• Free parking is available

mydentist is the UK’s leading dental provider, we help 4 million people across 530 practices access vital dental and oral health care every year. Our purpose is simple; to help the nation smile and our receptionists are key.

What we offer

• From £12.97 per hour
• Holidays rising to 25 days (plus bank holidays)
• Health and wellbeing support; including virtual GP and free counselling
• Discounts at cinemas, retailers and restaurants – save hundreds of pounds a year
• Recognition schemes and service awards
• Training and development opportunities
• With stable hours and a great work life balance

What you’ll be doing

• Welcome customers warmly – in person and over the phone
• Keep appointments running smoothly and efficiently so everything flows well for the team
• Share clear, helpful information tailored to each customer
• Support daily and weekly tasks to keep the practice organised and compliant

About you

• Friendly, caring and compassionate
• Organised; can multitask and work towards KPI’s
• Great at building relationships
• Comfortable using computer systems (training provided)
• Confident at working in a fast-paced environment
• Able to diffuse challenging situations
• Able to learn about our services

Your future starts here

Build a rewarding career with a supportive, inclusive team.