Receptionist

mydentist (UK); Cambridge; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Health & wellbeing support

Training and development

Parking nearby

24–25 days holiday

Job summary

mydentist Cambridge Victoria Avenue practice is seeking a friendly receptionist for a fixed-term 3-month contract. The role covers full-time hours (Mon–Fri) with front desk duties, greeting patients face-to-face and on calls, and ensuring appointments run smoothly.

The successful candidate will be organised, patient-focused and able to multitask in a busy environment, contributing to a supportive team. Benefits include annual leave and wellbeing support.

Qualifications

• Experience in customer-facing roles preferred.
• Comfortable using computer systems (training provided).
• Ability to multitask in a fast-paced environment.
• Good communication and friendly disposition.

Responsibilities

• Greet customers in person and over the phone.
• Manage front desk appointments and scheduling.
• Support daily administration and office organisation.
• Ensure smooth operation and compliance with practice procedures.

Skills

Customer service

Multitasking

Organised

Communication

Relationship building

Adaptability

Tools

Computer systems

Job description

Your future, as a receptionist at mydentistYou’ll be joining us at our Cambridge Victoria Avenue practice in CB4 1EG, on a fixed term basis for 3 months.As a receptionist, you will provide outstanding customer service to our customers and patients, both face to face whilst visiting the practice, and by managing phone calls to our front desk.The working pattern for this role is full time covering:Monday - 8.15 - 5.30Tuesday - 8.15 - 5.30Wednesday -8.15 -5.30Thursday -8.15 - 6.15Friday - 8.15 - 4.00Our practice offersFriendly 3 surgery practice with a supportive and experienced teamA convenient location, there are ample public transport optionsParking is available nearbymydentist is the UK’s leading dental provider, we help 4 million people across 530 practices access vital dental and oral health care every year. Our purpose is simple; to help the nation smile and our receptionists are key.What we offer£12.97 per hourHolidays rising to 25 days (plus bank holidays)Health and wellbeing support; including virtual GP and free counsellingDiscounts at cinemas, retailers and restaurants – save hundreds of pounds a yearRecognition schemes and service awardsTraining and development opportunitiesWith stable hours and a great work life balanceWhat you'll be doingWelcome customers warmly – in person and over the phoneKeep appointments running smoothly and efficiently so everything flows well for the teamShare clear, helpful information tailored to each customerSupport daily and weekly tasks to keep the practice organised and compliantAbout youFriendly, caring and compassionateOrganised; can multitask and work towards KPI’sGreat at building relationshipsComfortable using computer systems (training provided)Confident at working in a fast-paced environmentAble to diffuse challenging situationsAble to learn about our servicesYour future starts hereBuild a rewarding career with a supportive, inclusive team.Click to apply now!