Receptionist

Burges Salmon LLP; Bristol; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading law firm in Bristol is seeking a Receptionist to deliver exceptional service in a friendly team environment. This full-time role involves managing front-of-house duties, responding to inquiries, and supporting the Operations Manager. Ideal candidates will have a background in reception, strong communication skills, and a proactive approach to customer service.

Qualifications

• Experience as a receptionist providing excellent service.
• Exceptional customer service skills.
• Strong time management and multitasking abilities.

Responsibilities

• Create a welcoming front-of-house experience.
• Respond to calls and handle in-person queries.
• Provide administration support to Operations Manager.

Skills

Customer Service

Communication

Time Management

Proactivity

Tools

Microsoft Office Suite

Job description

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We're excited to be looking for a Receptionist to join our Bristol office on a full time basis! In this pivotal role, you will collaborate closely with our Operations Manager and the Front of House team to deliver exceptional service to our employees, clients, and visitors.

This is an excellent opportunity for an individual with a reception background who seeks to join a friendly, close-knit team. This Receptionist position offers ample opportunities for growth and progression within the team. We are looking for someone with a positive, can-do attitude and exceptional communication skills, who excels in delivering outstanding customer service.

Due to the nature of these duties, this is an office-based role with shift patterns that have working hours typically between 7:30am-7:00pm however some flexibility will be required on occasion for earlier starts/finishes to support key events aligned to business need.

What You'll Be Doing:

• Create a professional and welcoming front-of-house experience offering hospitality and assistance to visitors
• Responding to calls made through the switchboard and transferring them to the relevant person.
• Handling in-person queries with a positive client service approach
• Proactively engage with a diverse range of stakeholders to ensure internal and external meeting and events are executed to the highest standards
• Administration support to Operations Manager.
  
  

What we're looking for:

• Prior experience as a receptionist, providing excellent service to clients and ensuring their needs are met.
• Exceptional customer service skills
• Proficient in office software, including Microsoft Office Suite (Word, Excel, Outlook)
• A proactive and enthusiastic approach to work
• Excellent verbal and written communication skills
• Strong time management skills with the ability to multitask effectively
• Capability to work independently and collaboratively with others
  
  

About Burges Salmon

Our six core values – Ambition, Collaboration, Commitment, Fairness, Quality and Respect - are at the heart of everything we do and help to shape our unique culture. As well as high quality work and exciting development opportunities, we offer our people a professional, friendly and sociable working environment with a real sense of community.

A full overview of all the benefits of working at Burges Salmon can be found on the 'working at Burges Salmon' section of our careers page.

We are delighted to have been named RollOnFriday's 'Best Law Firm to Work At' 2025, for the fourth year in a row, and also named as one of The Times Top 50 Employers for Women 2023 for the second year running. Our commitment to excellence has recently been recognised by the IIP, which awarded us Platinum certification for investment in people.

It's important to us that our organisation represents the diverse community in which we operate and we encourage applications from people of all backgrounds and identities. As a Disability Confident Leader we will provide a fully accessible recruitment process and offer an interview to disabled applicants who meet the minimum criteria for the job. We're committed to finding the right person for this role and are open to discussing flexible working, full time or part time working patterns.

If you have any questions regarding the role or the interview process, please contact Katarina Athanasakos (Resourcing Co-ordinator) - [email protected] or call on [phone].

This advert will close as soon as we receive sufficient applications so please apply as soon as you can to be considered.

INDBS

INDBS

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Law Practice

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