Receptionist

West Suffolk Clinical Commissioning Group; Braintree; On-site; GBP 16,000 - 21,000; Part time

Job summary

Blandford Medical Centre is seeking a part-time receptionist to join the team for 30 hours per week. The role involves greeting patients, scheduling appointments, handling queries and complaints, and guiding patients to the appropriate staff.

Training will be provided for SystmOne or general practice as needed. We value enthusiastic, customer-focused individuals who can work under pressure while maintaining high standards of care and empathy for patients.

Qualifications

• Enthusiastic, self-motivated with excellent communication skills.
• Experience with SystmOne or general practice advantageous but training provided.

Responsibilities

• Greet and direct all patients.
• Make appointments for patients.
• Answer queries and complaints from patients and outside agencies.

Skills

Excellent communication skills

SystmOne

Tools

SystmOne

Job description

About the Role

Blandford Medical Centre is recruiting an experienced receptionist, to join our expanding team, to work 30 hours per week.

The main responsibilities of the role include:

• Greeting and directing all patients.
• Making appointments.
• Answering queries and complaints from patients and outside agencies, signposting to the appropriate staff member as appropriate.
• Assisting patients with submitting triage requests.
• Advising patients of practice procedures.
• Registering new patients.
• Accurately maintaining patient database and records, photocopying, filing and scanning.
  

About the Candidate

We are looking for an enthusiastic, self-motivated person with excellent communication skills that has the ability to work under pressure whilst still providing exceptional care and empathy for our patients.

Experience with SystmOne or general practice would be advantageous, but is not essential as full training will be given.

About Us

The doctors and staff at Blandford Medical Centre are proud to offer the highest standard of patient care to our list of 18,000 patients. Our dedicated team are here to treat minor ailments as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. We are a SystmOne practice.

Disclosure and Barring Service Check

Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.