Receptionist

ISS Facility Services UK; Bradford; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading facility management company is looking for a skilled Receptionist in Bradford. The role involves managing the reception area, providing exceptional service to clients and visitors, and handling various administrative tasks. Candidates should possess outstanding interpersonal skills, organizational abilities, and proficiency in Microsoft Office. This full-time position offers the opportunity to work in a professional environment with a focus on facilities management.

Qualifications

• Professional, client-facing presence with excellent interpersonal and telephone skills.
• Strong organizational ability and able to work on own initiative.
• Clear and confident communicator, with excellent written and verbal skills.

Responsibilities

• Act as the first point of contact for clients and visitors, delivering a professional and friendly service.
• Support the coordination of events, including booking services and hospitality.
• Assist with administrative and facilities tasks as required.

Skills

Interpersonal skills

Organizational ability

Communication skills

Tools

Microsoft Office Suite

Job description

Recruitment Partner on behalf of ISS Facility Services UK at Omni RMS | Workplace, Soft Services and Hospitality/ Catering / Food Management

Contract: Professional Services, Production & Technology

Location: Bradford, BD4 8PW

Hours of work: 40

Contract Type: Permanent

We are seeking a highly professional and proactive Receptionist who will act as the face of the building and deliver an exceptional first impression to all clients and visitors. This is a very corporate role requiring someone with outstanding interpersonal skills and a strong customer service ethos.

Job Description

While the main responsibility will be managing the reception area during peak times, this role offers variety beyond the front desk. You will support administrative and facilities tasks throughout the day, assist with events, and provide cover for the Facilities Support Manager during holidays or sickness. This is an excellent opportunity for someone eager to learn more about facilities management and develop strong client‑facing skills in a professional environment.

Key Responsibilities

• Act as the first point of contact for clients and visitors, delivering a professional and friendly service.
• Ensure the reception area is maintained to a 5‑star standard, clean, tidy, and free from clutter.
• Build strong, professional relationships with clients and colleagues, promoting a positive image at all times.
• Proactively resolve client and visitor enquiries with a "yes‑we‑can" attitude.
• Support the coordination of events, including booking services, equipment, and hospitality.
• Assist with administrative and facilities tasks as required, ensuring smooth day‑to‑day operations.
• Provide cover for the Facilities Support Manager during absence, maintaining site standards.
• Communicate effectively at all levels and uphold company service standards.

Professional and Personal Competencies/Qualifications

• Corporate, client‑facing presence with excellent interpersonal and telephone skills.
• Strong organisational ability and able to work on own initiative.
• Clear and confident communicator, with excellent written and verbal skills.
• Working knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Flexible, adaptable, and eager to learn about facilities management.
• Professional, polished appearance and ability to make important people feel valued.

The Company

ISS is a world‑leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, we help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (including race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.

ISS is a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

If you have any further queries regarding this role, please contact the Resourcing Team by emailing [e-mail]

Seniority level

• Associate

Employment type

• Full‑time

Job function

• General Business

Industries

• Facilities Services and Hospitality