Receptionist

Ivy Restaurants Ltd; Belfast City District; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Competitive pay

Management career development program

Extra holiday allowance

Staff discount 50%

Gift voucher

Discounts on retailers

Birthday day off

Minimum 20 hours guaranteed

Job summary

The Ivy Belfast is seeking a charismatic Receptionist to join our lively all-day dining team. You will provide a warm welcome, answer enquiries, and relay allergen information to the kitchen to ensure a safe dining experience.

Excellent English language skills and a customer‑focused mindset are essential as you help guests feel valued and guide them through our dining choices. This role supports the brand’s inclusive service culture.

Qualifications

• Exceptional guest service and welcoming approach.
• Excellent English language skills.
• Strong communication and teamwork abilities.

Responsibilities

• Welcome guests warmly and professionally on arrival.
• Inform guests about restaurant offerings and specials.
• Relay allergen concerns quickly to the kitchen.

Skills

Guest service

Communication

English proficiency

Job description

The Ivy Belfast provides a lively all-day dining experience in the heart of the city. It combines modern sophistication with a warm and welcoming atmosphere, open seven days a week. With views of the iconic City Hall, rich textures, and colourful artwork, our brasserie is a true destination for exquisite food and drink

We are searching for a charismatic Receptionist to join our dynamic and supportive team in one of the UK’s most-loved restaurant brands.

Benefits & Rewards:

• Competitive Industry pay (Hourly + Tronc)
• A Management Career Development Program which includes online and practical assessments.
• Extra holiday allowance for length of service, up to 3 extra days after 3 years.
• 50% staff discount for you and up to 3 friends when you dine in our restaurants.
• Celebrate career anniversaries, with a gift voucher to dine in our restaurants.
• Access to discounts on 100s of retailers, health, entertainment, travel & more
• You can take your Birthday as a day off - Guaranteed!
• Guaranteed 20 hours minimum contract

Key elements of your role as Receptionist will include ensuring our guests receive a warm and professional welcome when they arrive, as well as a fond farewell when they leave. You will be able to offer information to our guests on the restaurant or any specials that may be on offer. You’ll relay any allergen concerns to the kitchen quickly and accurately.

About you: You love to go the extra mile for guests and wow them with your professionalism. You have excellent English language skills and feel confident dealing with guest and team member needs.

The Ivy Collection is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

About us: Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.