Receptionist

Ivy Restaurants Ltd; Glasgow; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Competitive industry pay

Management Career Development Program

Extra holiday allowance (up to 5 extra

5+ years?

Job summary

The Ivy Brasserie in Glasgow, part of The Ivy Collection, seeks a Receptionist to join its warm, guest-focused team. You will welcome guests with professionalism and provide information on the restaurant and any daily specials.

You love delivering standout service, have excellent English, and will relay allergen concerns to the kitchen quickly and accurately, ensuring a memorable guest experience in a landmark venue.

Qualifications

• Excellent English language skills.
• Guest-facing experience preferred.
• Ability to relay allergen concerns to the kitchen accurately.

Responsibilities

• Greet guests warmly and professionally.
• Provide information on the restaurant and daily specials.
• Relay allergen concerns to the kitchen quickly and accurately.
• Support guests and team members as needed.
• Ensure guests are farewell with warmth at departure.

Skills

Guest service

English proficiency

Customer focus

Job description

After seven successful years in Glasgow, we are delighted to announce the expansion of The Ivy Brasserie, alongside the arrival of The Ivy Asia—the first of its kind in Scotland.

Housed within one of Glasgow's most iconic historic buildings, this exciting new destination will bring together two exceptional restaurant concepts under one roof, complemented by elegant private dining facilities. This landmark opening represents a significant milestone for The Ivy Collection and an exciting new chapter for hospitality in the city.

We are searching for a charismatic Receptionist to join our dynamic and supportive team in one of the UK’s most-loved restaurant brands.

Benefits & Rewards:

• Competitive Industry pay (Hourly + Tronc)
• A Management Career Development Program, which includes online and practical assessments.
• Extra holiday allowance for length of service, up to 5 extra days after 5 years.
• 50% staff discount for you and up to 3 friends when you dine in our restaurants.
• Celebrate career anniversaries with a gift voucher to dine in our restaurants.
• Refer and Friend Bonus
• Access to discounts on 100s of retailers, health, entertainment, travel & more
• Guaranteed 20 hours minimum contract

Key elements of your role as Receptionist

will include ensuring our guests receive a warm and professional welcome when they arrive, as well as a fond farewell when they leave. You will be able to offer information to our guests on the restaurant or any specials that may be on offer. You’ll relay any allergen concerns to the kitchen quickly and accurately.

About you:

You love to go the extra mile for guests and wow them with your professionalism. You have excellent English language skills and feel confident dealing with guest and team member needs.

The Ivy Collection is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

About us:

Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.