Receptionist

Grant Thornton Ireland; Belfast; On-site; GBP 18,000 - 23,000; Full time

Job summary

Grant Thornton in Belfast is seeking a professional receptionist to join our busy team. You will greet clients, manage meeting rooms, and maintain a welcoming reception area in a fast-paced professional environment.

The role requires previous reception experience, strong communication, and excellent organisation. You will handle switchboard basics, coordinate catering, and support facilities with a proactive, client‑focused approach.

Qualifications

• Previous reception experience is essential.
• Ability to confidently communicate with clients at all levels.
• Computer literate; ICDL or equivalent.
• Excellent professional etiquette.
• Excellent communication skills.
• Client service orientation / customer care skills.
• Excellent communicator and team player.
• Self-motivated with keen eye for detail.
• Excellent organisational skills.
• Ability to adapt to a fast-paced, hands-on environment.

Responsibilities

• Managing day to day presentation of reception and general meeting room areas.
• Meeting and greeting clients in a courteous, professional and friendly manner.
• Managing meeting rooms / desk bookings.
• Arranging catering requirements for meetings / office events.
• Provide a professional and personable service to all clients.
• Reserving meeting rooms and requesting catering arrangements.
• Maintaining client kitchen cleanliness and stock levels.
• Operating the switchboard and directing calls in a positive and professional manner.
• Managing and ordering stationery and other essential office stock.
• On-site H&S responsibilities – cover for facilities.
• Using various software systems to report any maintenance issues.
• Ensuring site procedures are documented and kept up to date.
• Working with head office to implement initiatives within office relating to group wide programs.
• Ad hoc facilities and reception administrative tasks.
• Any other reasonable request.

Skills

Reception experience

Communication skills

Client service orientation

Team player

Self-motivated

Organisational skills

Attention to detail

Adaptability

Professional etiquette

Tools

ICDL (or equivalent)

Job description

Role

We are seeking to recruit a receptionist to join the team at Grant Thornton in our Belfast office. This is an excellent opportunity for an experienced and professional receptionist to become part of a busy team within a professional and fast‑paced environment. The primary purpose of the role is to provide an efficient, welcoming and courteous reception service to all clients, visitors and staff.

Requirements

• Previous reception experience is essential
• Ability to confidently communicate with clients at all levels
• Computer literate, ICDL or equivalent
• Excellent professional etiquette
• Excellent communication skills
• Client service orientation/ customer care skills
• Excellent communicator and team player
• Self‑motivated and keen eye for detail
• Excellent organisational skills
• Ability to adapt to a fast paced, hands‑on environment

Responsibilities

• Managing day to day presentation of reception and general meeting room areas
• Meeting and greeting clients in a courteous, professional and friendly manner
• Managing meeting rooms / desk bookings
• Arranging catering requirements for meetings / office events
• Provide a professional and personable service to all clients
• Reserving meeting rooms and requesting catering arrangements
• Maintaining client kitchen cleanliness and stock levels
• Operating the switchboard and directing calls in a positive and professional manner
• Managing and ordering stationery and other essential office stock
• On‑site H&S responsibilities – cover for facilities
• Using various software systems to report any maintenance issues
• Ensuring site procedures are documented and kept up to date
• Working with head office to implement initiatives within office relating to group wide programs
• Ad hoc facilities and reception administrative tasks
• Any other reasonable request