Receptionist

Peoplebank; Aberdeen City; On-site; GBP 21,000 - 23,000; Full time

Benefits offered by this job

PVG paid

Pension

Uniform provided

5.6 weeks annual leave

Job summary

Woodlands Care Home in Aberdeen is seeking an Receptionist to join our Administration and Business Support team. You will be the first point of contact for residents, visitors and staff, ensuring a warm, professional and welcoming environment, and handling enquiries with care.

Working closely with the Business Administrator, you will support day-to-day office tasks, maintain organised systems, and help deliver a smooth, well-run service across Residential, Nursing and Dementia care settings.

Qualifications

• Friendly, professional, and approachable manner.
• Excellent communication and interpersonal skills.
• Strong organisational and administrative skills.
• Proficient IT skills with Microsoft Office and email.
• Ability to manage multiple tasks and prioritise.
• Reliable and positive approach.

Responsibilities

• Be the first point of contact for the home.
• Manage incoming enquiries and greet visitors.
• Support day-to-day administrative tasks.
• Maintain organised office systems.
• Assist the wider team to ensure smooth running.
• Collaborate with Business Administrator and management.

Skills

Friendly demeanor

Communication skills

Organisational skills

IT literacy

Multitasking

Reliability

Tools

Microsoft Office

Email systems

Job description

Administration and Business Support - Woodlands Care Home

Contract: Full Time

Shift Type: Days

Contracted hours: 33.25 hours

Our care home, nestled in the tranquil Craigiebuckler area of Aberdeen, offers distinguished care services tailored to a variety of needs, including Residential, Nursing, Dementia, Respite, and Palliative care. With a capacity for 81 residents, we provide a serene and supportive environment where personalized care meets exceptional living.

• £12.71 per hour
• Contracted to 33.25 hours per week -Week 1 - Mon - Tues - Thurs - Frid. Week 2 - Tues - Sat - Sun - 0800-1800
• Paid PVG, pension, uniform provided
• 5.6 weeks annual leave (based on a full time contract)

Role Overview

As Receptionist, you will be the first point of contact for the home, creating a warm, professional and welcoming environment for residents, visitors and team members. This is a key front of house role where your communication, organisation and people skills will shape first impressions and daily experience.

You will manage incoming enquiries, greet visitors and support day to day administrative tasks, ensuring information is handled accurately and efficiently. Supporting the wider team, you will help maintain organised systems and contribute to the smooth running of the home.

Working closely with the Business Administrator and management team, you will play an important role in delivering a responsive, professional and well organised service.

What We Are Looking For

• A friendly, professional and approachable manner
• Excellent communication and interpersonal skills
• Strong organisational and administrative skills
• Good IT skills including Microsoft Office and email systems
• Ability to manage multiple tasks and prioritise effectively
• A reliable and positive approach

About us

Woodlands Care Home is part of Care Concern Group, a family owned, market leading care provider with a strong and growing presence across the United Kingdom. We are committed to delivering high quality care and developing supportive, rewarding workplaces where our teams can thrive.

Our five core values Trust|Respect|Passion|Kindness|Inclusivity are at the heart of everything we do, shaping the care we deliver and the environments we create. If you share these values and want to build or develop your career in care, we would love to hear from you.