Receptionist

Care Concern Group; Linlithgow; On-site; GBP 27,000 - 28,000; Full time

Benefits offered by this job

PVG paid

Pension

Uniform provided

5.6 weeks annual leave

Job summary

Bower Care Home, part of Care Concern Group in Linlithgow, is seeking a Receptionist to provide a warm, professional welcome to residents, visitors and staff. You will handle enquiries, greet guests and support daily administration to ensure smooth operation of the home.

The role requires excellent communication, good IT skills and the ability to manage multiple tasks. The position offers a friendly team environment with paid PVG, pension, uniform provided and 5.6 weeks annual leave.

Qualifications

• Friendly, professional and approachable
• Excellent communication and interpersonal skills required
• Strong organisational and administrative abilities
• Good IT skills including MS Office and email systems
• Ability to manage multiple tasks and prioritise effectively
• Reliable and positive approach

Responsibilities

• Be the first point of contact for residents, visitors and team members
• Greet visitors and manage day-to-day enquiries
• Support administrative tasks and maintain organised records
• Assist with smooth daily operations and filing systems
• Collaborate with the Business Administrator and management to deliver a professional service

Skills

Excellent communication

Organisational skills

IT skills

Multitasking

Tools

Microsoft Office

Email systems

Job description

Bower Care Home is a purpose built care home in Linlithgow, providing residential, dementia, nursing and respite care in a modern and welcoming environment. With 60 en suite bedrooms and a range of excellent facilities, the home offers a comfortable setting for residents and a rewarding environment for our dedicated care team.

Receptionist Contract

• £14.10 Per hour
• Contracted to 37.5 hours per week - Alternate Weekends
• Shift Times 10AM - 6PM
• Paid PVG, pension, uniform provided
• 5.6 weeks annual leave (based on a full time contract)

Role Overview

As Receptionist, you will be the first point of contact for the home, creating a warm, professional and welcoming environment for residents, visitors and team members. This is a key front of house role where your communication, organisation and people skills will shape first impressions and daily experience.

You will manage incoming enquiries, greet visitors and support day to day administrative tasks, ensuring information is handled accurately and efficiently. Supporting the wider team, you will help maintain organised systems and contribute to the smooth running of the home.

Working closely with the Business Administrator and management team, you will play an important role in delivering a responsive, professional and well organised service.

What We Are Looking For

• A friendly, professional and approachable manner
• Excellent communication and interpersonal skills
• Strong organisational and administrative skills
• Good IT skills including Microsoft Office and email systems
• Ability to manage multiple tasks and prioritise effectively
• A reliable and positive approach

About Us

Bower Care Home is part of Care Concern Group, a family owned, market leading care provider with a strong and growing presence across the United Kingdom. We are committed to delivering high quality care and developing supportive, rewarding workplaces where our teams can thrive.

Our five core values Trust|Respect|Passion|Kindness|Inclusivity are at the heart of everything we do, shaping the care we deliver and the environments we create. If you share these values and want to build or develop your career in care, we would love to hear from you.