Reception Team Member: Guest Experience & Perks

The Sirius Hotel Group Ltd; Dundee; On-site; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Bonus incentives

Learning & Development

Wellbeing programme

Discounted rates

Employee Assistance

Perkbox membership

Sick pay

Milestone rewards

Online community

Referral bonus

Cycle to work

Life Assurance

Salary sacrifice

Job summary

Four Points by Sheraton Dundee is seeking a Reception Team Member to join our busy front desk. You will be the first point of contact for arrivals and departures, delivering warm hospitality and efficient service to guests.

We offer an accredited Living Wage employer status and a range of benefits including bonus incentives, learning and development, wellbeing support, discounted rates for colleagues and family, and more.

Qualifications

• UK resident with right to work in the UK.
• Experience in hospitality reception preferable.
• Strong guest service and communication skills.

Responsibilities

• Deliver exceptional guest experiences throughout the guest journey.
• Provide front desk service, handle arrivals, departures and guest interaction.
• Respond to guest requests promptly and in line with hotel policies.

Skills

Guest service

Front desk operations

Excellent communication

Problem solving

Job description

Four Points by Sheraton Dundee is seeking a Reception Team Member to join our busy front desk. You will be the first point of contact for arrivals and departures, delivering warm hospitality and efficient service to guests.

We offer an accredited Living Wage employer status and a range of benefits including bonus incentives, learning and development, wellbeing support, discounted rates for colleagues and family, and more.