Front Desk Concierge | Flexible Hours & Perks

Staybridge Suites; Dundee; On-site; GBP 20,000 - 26,000; Full time

Benefits offered by this job

Discounted rates for rooms

Birthday leave

Maternity leave

Course sponsorship

F&B discount

Refer a friend £250

Flexible working

Wagestream pay

Life Insurance

Employee assistance

Wellness events

Free meals on duty

Job summary

RBH Hospitality Management is seeking a friendly receptionist for Staybridge Suites in Dundee. You will welcome guests, manage check-ins and check-outs, and provide local recommendations to enhance each stay. We value a guest-first mindset and strong communication.

Join a diverse team, benefit from flexible working, discounted room rates, and wellbeing initiatives as part of RBH's award-winning hospitality group.

Qualifications

• People-oriented with a knack for creating memorable guest experiences.
• Excellent communication skills and ability to share local knowledge.
• Detail-focused and organized to ensure every reservation and request runs smoothly.
• Quick thinker who can solve problems and keep operations moving during busy periods.
• Team player with a flexible, proactive attitude across departments.

Responsibilities

• Be the first smile guests see and the friendly voice they remember, creating a warm welcome.
• Handle check-ins, check-outs, and everything in between with efficiency and VIP treatment.
• Provide local recommendations to elevate the guest experience.
• Multitask by answering calls, managing bookings, and handling guest requests with a positive vibe.
• Keep the front desk organized and welcoming, coordinating with housekeeping and maintenance as needed.
• Deliver thoughtful touches to surprise and delight guests and make stays memorable.

Skills

People skills

Communication

Detail oriented

Quick thinking

Team player

High energy

Job description

RBH Hospitality Management is seeking a friendly receptionist for Staybridge Suites in Dundee. You will welcome guests, manage check-ins and check-outs, and provide local recommendations to enhance each stay. We value a guest-first mindset and strong communication.

Join a diverse team, benefit from flexible working, discounted room rates, and wellbeing initiatives as part of RBH's award-winning hospitality group.