Reception - Swansea

Office Angels; Swansea; On-site; GBP 16,000 - 23,000; Full time

Job summary

Office Angels in Swansea is seeking a friendly Receptionist to join a healthcare team on a temporary basis. You will be the first point of contact for patients and visitors, greeting people warmly and handling calls, inquiries, and basic admin tasks.

Hours are Monday to Friday 09:00–17:00, and the role offers £14.25 per hour. The successful candidate will display strong communication, organisation, and computer skills while maintaining a clean, welcoming reception area.

Qualifications

• Previous experience in a reception or administrative role, preferably in a healthcare setting.
• Excellent communication and interpersonal skills, with the ability to engage effectively with patients and staff.
• Strong organisational skills and attention to detail.
• Proficiency in using computer systems and office software.
• A compassionate and patient-centric approach.

Responsibilities

• Greeting and assisting patients and visitors with a warm and friendly demeanour.
• Managing incoming calls and directing them to the appropriate departments.
• Scheduling appointments and maintaining the appointment calendar.
• Handling patient inquiries and providing information about services offered.
• Performing administrative tasks, including data entry and filing.
• Collaborating with other team members to ensure smooth operations.
• Preparing tea and coffee for staff and visitors.
• Maintaining a clean, tidy, and presentable branch environment.

Skills

Reception

Customer service

Communication

Organisational skills

Computer skills

Education

Experience in reception/administration

Tools

Office software

Job description

Job Advert: Receptionist

Salary: £14.25 an hour

Location: Swansea

Contact type: Temporary

Working days and hours: Monday to Friday 09:00AM to 17:00PM

Are you a friendly and professional individual looking to make a difference in the healthcare sector? Our client, a reputable healthcare organisation based in Swansea, is seeking a dedicated Receptionist to join their dynamic team on a temporary basis. This is an exciting opportunity to contribute to a vital service while enhancing your skills in a supportive environment.

Key Responsibilities:

As a Receptionist, you will be the welcoming face of the organisation, ensuring that all visitors and patients receive exceptional service. Your day-to-day tasks will include:

• Greeting and assisting patients and visitors with a warm and friendly demeanour
• Managing incoming calls and directing them to the appropriate departments
• Scheduling appointments and maintaining the appointment calendar
• Handling patient inquiries and providing information about services offered
• Performing administrative tasks, including data entry and filing
• Collaborating with other team members to ensure smooth operations
• Preparing tea and coffee for staff and visitors.
• Maintaining a clean, tidy, and presentable branch environment.

What Our Client Offers:

• A vibrant work environment where every day brings new challenges and opportunities
• The chance to make a positive impact in the lives of patients and the community
• Supportive management who values your contributions
• Opportunities for professional development and trainingIdeal Candidate Profile:

Our client is looking for a Receptionist who possesses:

• Previous experience in a reception or administrative role, preferably in a healthcare setting
• Excellent communication and interpersonal skills, with the ability to engage effectively with patients and staff
• Strong organisational skills and attention to detail
• Proficiency in using computer systems and office software
• A compassionate and patient-centric approach