Reception Supervisor

Allscreens Nationwide Ltd; Weybridge; On-site; GBP 21,000 - 29,000; Full time

Job summary

Oatlands Park Hotel in Weybridge, Surrey, is seeking a Reception Supervisor reporting to the Reception Manager. You will deliver outstanding customer service, supervise a busy front desk, and help maintain a friendly, efficient guest experience in a 4-star setting.

This is a permanent, full-time role working 40 hours per week on a shift pattern, including early and late shifts; you will oversee check-in/out and coordinate with other departments to ensure smooth operations.

Qualifications

• Experience working at a hotel reception or frontline customer service.
• Proven leadership and team supervision abilities.
• Able to manage check-in/check-out processes accurately.

Responsibilities

• Oversee the hotel reception front desk during shifts.
• Lead a team of reception staff and ensure smooth service.
• Coordinate guest check-in/check-out and handle requests.

Skills

Customer service

Leadership

Front desk operations

Team supervision

Job description

Oatlands Park Hotel is hiring for a Reception Supervisor, reporting to the Reception Manager. You will have excellent customer service and leadership skills in this customer-facing role on the front desk of a busy 4-star hotel in Weybridge, Surrey.

You will be responsible for overseeing a busy hotel reception front desk, leading a team and checking in/out hotel guests.

This is a permanent role working 40 hours per week on a shifts basis. The usual shifts are 6:45am-3:15pm, 2:45pm-11:15pm, however there are sometimes mid-day shifts in accordance with business needs.