Senior Waiter/ Waitress

Brasserie Zédel; Greater London; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Discount across restaurants

Team incentive up to £100 vouchers

Enhanced parental leave

Mental health support

Wagestream wage access

Training calendar and masterclasses

Job summary

Brasserie Zédel, part of The Wolseley Hospitality Group in London, is seeking a Senior Waiter to support all restaurant operations from breakfast to dinner and to deliver exceptional service. You will interact with guests knowledgeably, shaping their experience and ensuring warm, attentive service that showcases our high standards.

As a key member of the team, you will collaborate across departments, contribute to a memorable dining atmosphere, and help drive guest loyalty through personalised

Qualifications

• Be instrumental in all restaurant operations from breakfast to dinner, collaborating with all departments.
• Capture and shape guests' needs, offering knowledgeable responses – be proud to serve what we're proud to create!
• Foster customer loyalty with attentive, personalised service for the warmest experience and highest standards - you are our greatest asset!

Responsibilities

• Be instrumental in all restaurant operations from breakfast to dinner, collaborating with all departments.
• Capture and shape guests' needs, offering knowledgeable responses – be proud to serve what we're proud to create!
• Foster customer loyalty with attentive, personalised service for the warmest experience and highest standards - you are our greatest asset!

Skills

Customer service

Team collaboration

Upselling & guest engagement

Tools

POS system

Job description

Brasserie Zédel has been revitalised to its spectacular Art Deco roots, serving as a traditional French brasserie with an accommodating 'Prix-Fixe' menu at remarkably low prices.

At The Wolseley Hospitality Group, We create Places where People feel they Belong.

• Why work with us as a Senior Waiter?**
• Enjoy a generous discount across our restaurants on food and drinks.
• Rewarding Excellence - a team-led incentive, earning up to £100 in high street vouchers.
• Enhanced Maternity and Paternity leave to support working families.
• Group-wide access to mental health counselling, legal and financial advice.
• Advance access to earned wages via Wagestream.
• A unique and varied training calendar including supplier trips, masterclasses and visits.

We promote from within, empowering individuals from all backgrounds to become the leaders of tomorrow. Our diverse team reflects the inclusive culture.

The Role Of a Senior Waiter

• Be instrumental in all restaurant operations from breakfast to dinner, collaborating with all departments.
• Capture and shape guests' needs, offering knowledgeable responses – be proud to serve what we're proud to create!
• Foster customer loyalty with attentive, personalised service for the warmest experience and highest standards - you are our greatest asset!

**The Wolseley Hospitality Group portfolio of restaurants comprises of The Wolseley on Piccadilly, The Delaunay in Aldwych, Brasserie Zédel in Soho, Colbert in Chelsea, Fischer's in Marylebone, Soutine in St John's Wood, Bellanger in Islington, Manzi's** **in Soho and The Wolseley City in Monument.**