Reception Supervisor

The Wolseley; City of Westminster; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Restaurant discount across Wolseley集团

Voucher incentive up to £100

Maternity and paternity leave

Mental health counselling

Wagestream earned wages

Training calendar with masterclasses

Job summary

The Wolseley, an iconic all-day café-restaurant on Piccadilly, seeks a dedicated Maitre d’ to oversee table allocations across all sections and ensure smooth service for walk-ins and bookings. You will anticipate guests’ needs, communicate special requests swiftly to floor and kitchen, and play a key role in building a loyal regular customer base with warm, personalised service.

Join a culture that promotes from within and offers a generous staff discount, health benefits, and progressive perks

Qualifications

• Experience in high-end dining or hospitality preferred.
• Strong communication and interpersonal skills.

Responsibilities

• Take responsibility for a smooth table allocation for both walk-ins and bookings in all restaurant sections, managing turn times effectively.
• Anticipate guests’ needs, timely communicating any special requests to floor and kitchen – be proud to coordinate all departments!
• Contribute to building a regular customer base, warmly engaging with guests from door to table and beyond - you are our greatest asset!

Skills

Table management

Guest services

Communication

Team coordination

Job description

The Wolseley is an all-day café-restaurant, serving a wide variety of British and European classics. The Wolseley opened its doors on Piccadilly in 2003 and has since earned its reputation as one of London’s most respected restaurants.

At The Wolseley Hospitality Group,We create Placeswhere People feel they Belong.

Why work with us as a Maitre d’?

• Enjoy a generous discount acrossour restaurants on food and drinks.
• Rewarding Excellence - a team-ledincentive, earning up to £100 in high street vouchers.
• Enhanced Maternity and Paternityleave to support working families.
• Group-wide access to mentalhealth counselling, legal and financial advice.
• Advance access to earned wagesvia Wagestream.
• A unique and varied trainingcalendar including supplier trips, masterclasses and visits.

We promote from within, empowering individuals from allbackgrounds to become the leaders of tomorrow.Our diverse team reflectsthe inclusive culture.

The role of a Maitre d’:

• Take responsibility for a smooth table allocation for bothwalk-ins and bookings in all restaurant sections, managing turn timeseffectively.
• Anticipate guests’ needs, timely communicating any specialrequests to floor and kitchen – be proud to coordinate all departments!
• Contribute to building a regular customer base, warmlyengaging with guests from door to table and beyond - you are our greatestasset!

The Wolseley Hospitality Group portfolio ofrestaurantscomprisesof The Wolseley on Piccadilly, The Delaunay inAldwych, Brasserie Zédel in Soho, Colbert in Chelsea, Fischer's in Marylebone,Soutine in St John's Wood, Bellanger in Islington, Manzi'sinSohoand TheWolseley City in Monument.