Reception Supervisor

David Lloyd Leisure Ltd.; Cambridge; Remote; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Free Club Membership

50% Discount on food and drinks

Discounts on Swimming, Tennis Lessons,

Personal Training

Wagestream App

Benefits Suite

Job summary

David Lloyd Leisure Ltd. in Cambridge is seeking a part-time Reception Supervisor to lead our front desk team and deliver a premium member experience.

You will act as Duty Manager, guiding daily operations, greeting members, handling telephone queries and mentoring staff to uphold service excellence.

Join us to foster an inclusive culture where your leadership helps members feel valued and supported, with ample opportunities for development and career progression.

Qualifications

• Experience leading a customer service led team.
• Strong communication and collaboration skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Act as Duty Manager and lead the Reception team.
• Provide a premium member experience face-to-face and via telephone queries.
• Mentor and develop reception staff to uphold service excellence.

Skills

Customer service leadership

Communication

Team management

Collaboration

Job description

## Reception SupervisorApply: Cambridge: Part time: Posted Today: End Date: October 21, 2026 (8 days left to apply): JR015678Competitive**Would you like to join Europe’s leading premium health and wellness group?**Our team members are the ambassadors of our business and the heart of what we do. We are on the look out for a passionate Reception Supervisor to join our team!As Reception Supervisor you will act as Duty Manager in leading the Reception team to welcome our members and providing a premium experience. Working alongside the management team, you will lead and mentor the Reception team to provide service excellence to all of our members whether this is face to face, or through telephone queries.**We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential.**Some of our perks:* **Free Club Membership** for you and your family!* **50% Discount** on food and drinks* Discounts on Swimming, Tennis Lessons, and Personal Training* Opportunities for **Career Advancement** through internal training and development* **Wagestream App**: Get paid on demand!* Access to our **Benefits Suite**.About you:As Reception Supervisor, we are looking for someone who:* Has previous experience managing a customer service led team* An overall passion for customer service* A team player, with strong communication and collaboration skills* Ability to work in a fast-paced environment**Join us and help us create a thriving and inclusive culture. Together, we’re more than a Club!**Cambridge