Reception Star — Welcoming Service at Leisure Centre

Freedom Leisure; New Milton; On-site; GBP 11,000 - 18,000; Part time

Benefits offered by this job

Company pension

Cycle-to-work and car leasing schemes

Discounted staff membership

Employee Assistance Programme

Job summary

Freedom Leisure is recruiting a Receptionist to join the front-of-house team. You will be the first contact for customers, delivering a warm welcome and high-quality service in a busy leisure environment.

The role involves handling enquiries, bookings, and memberships, with till and booking system operations. The position offers a part-time schedule (8–9 hours per week) on a rota basis, with opportunities for training and development.

Qualifications

• Passionate about delivering outstanding customer service.
• Comfortable using till systems and handling cash/card payments.
• Able to multitask and stay calm in a busy environment.
• Proactive, flexible and reliable team player.

Responsibilities

• Welcome all visitors with a smile in a friendly, professional manner.
• Handle enquiries, bookings and memberships face-to-face, online and by phone.
• Accurately operate booking, till and membership systems.
• Provide up-to-date information on centre facilities, classes and promotions.
• Maintain a tidy, inviting reception area with high presentation standards.

Skills

Customer service

Cash handling

Multitasking

Teamwork

Tools

Till systems

Booking system

Job description

Freedom Leisure is recruiting a Receptionist to join the front-of-house team. You will be the first contact for customers, delivering a warm welcome and high-quality service in a busy leisure environment.

The role involves handling enquiries, bookings, and memberships, with till and booking system operations. The position offers a part-time schedule (8–9 hours per week) on a rota basis, with opportunities for training and development.